Hello,
Unfortunately my wife decided to delete some of my files off a drive which I would like to recover.
The drive is a D drive on my Windows 10 desktop created by using the "Storage Spaces" feature that acts like a software raid. I have 2 physical drives which are mirrored using storage space.
I've installed the latest Recuva(v1.54.1087 64bit). It works fine when I scan C drive however when scanning the D drive it tries to scan and just disappears.
I have not written anything to D drive since and I can read/open files from D drive fine.
I see the following error in the Application event log.
Application error
Faulting application name: recuva64.exe, version: 1.53.0.1087, time stamp: 0x5ee8e9bd
Faulting module name: recuva64.exe, version: 1.53.0.1087, time stamp: 0x5ee8e9bd
Exception code: 0xc0000005
Fault offset: 0x00000000001ef207
Faulting process id: 0x4ef4
Faulting application start time: 0x01d82e91f3a08b2d
Faulting application path: C:\Program Files\Recuva\recuva64.exe
Faulting module path: C:\Program Files\Recuva\recuva64.exe
Report Id: d26be481-80f7-4955-97c2-104b028cd321
Faulting package full name:
Faulting package-relative application ID:
Windows Error Reporting
Fault bucket 2265928286603824168, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: recuva64.exe
P2: 1.53.0.1087
P3: 5ee8e9bd
P4: recuva64.exe
P5: 1.53.0.1087
P6: 5ee8e9bd
P7: c0000005
P8: 00000000001ef207
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA53B.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA6D3.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA6E3.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA6E1.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA702.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_recuva64.exe_471a93de33adac56f96a15ec736e7184e3b684_0043d30c_c3a5dc5a-3edd-46f9-b9f7-f135ca791412
Analysis symbol:
Rechecking for solution: 0
Report Id: d26be481-80f7-4955-97c2-104b028cd321
Report Status: 268435456
Hashed bucket: 44d08c964e54fc72ef7231c57187cc28
Cab Guid: 0
Can anyone offer any insight/assistance as I'd really like to get my files back?
Thanks in advance.
