Steve N

Still nothing. Is this a real product with support or a scam?

Okay, I emailed them. Let's see what they come up with.

Tried Driver rollback, Restore and uninstall Sound Hardware and reinstall. Nothing worked. Haven't heard anything from CCleaner outside of this. My buddies are waiting until I find a solution before monkeying with their PCs. More help please!!!!

I have a Dell Laptop dv6-2173 about circa 2010. I have lost all audio (both speakers and microphone). Perhaps this was due to an update of the drivers on this computer by CCleaner. To make matters worse, I recommended CCleaner to two buddies; one with the exact same laptop and another with a Lenevo of about 2015-16 circa. Shortly after activating CCleaner on their computers, the same thing happened to them. We are all running Windows 10 Home 64 bit version. Help! I need to get my speakers and microphone back on my Dell Laptop as well as stay friends with my two buddies. What do you recommend I (we) do?