pandreo2

Of course I did receive that mail on Nov 3rd, BUT I REPLIED the same day asking you to clarify the discrepancy between the reference number you were quoting and the one appear in my license. YOU DID NOT RESPOND TO MY MAIL NOR TO THE REMINDER SENT ON NOV 11. Together with the abusive policy of sending reminders and showing them in my screen daily, this has been the definitive proof of how little you care for customers and the reason why I have cancelled my subscription. You have a great product but perhaps its success has grown beyond your capacity. You have reached Peter's Principle.

You have charged a subscription to CCleaner Professional before the expiration date of my current license, see pict below, and I had no intention to renew it because of your poor attention to the customer. I hadn’t cancel yet because there are still 2 weeks left. I do not accept this renewal and demand that the cost be refunded. Looks weird that my previous account with Cleaner doesn't work and have been forced to open a new one. Retaliation for complaining of your bombing reminders to renew subscription (even if I had enabled auto extension) ? [SCREENSHOT DELETED]