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NLeFeb

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  1. I just renewed my CCleaner subscription -- early. I was led to believe that if I renewed early, the additional time would be added to the time left on my current, old subscription and I wouldn't lose any paid coverage. My old license key was set to expire on July 4, 2022, just under two months from now. But after purchasing and registering a new year of coverage and entering the new license key ... my new expiration date is now exactly one year from today, 5/7/2023. What that means that I am being penalized two months of paid coverage for having registered early. Is that the way it is supposed to be?
  2. I followed an ad for 9 months of CCleaner Pro for $10. It was disturbing that I got an order confirmation saying that this product would cost $74.85! When I followed the directions to register this new subscription, I discovered that I already had CCleaner Pro and it has 256 days remaining on the subscription. There is no obvious way to extend the subscription. Can I cancel the new order? Since there is no topic into which this question fits, I selected SOFTWARE since it's software that I just needlessly bought. Thanks for your help!
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