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BD54

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  1. Start by getting hold of an external USB mouse - wired or wireless; that should get you a mouse pointer in order to navigate Windows. Then check to see if you have a recent Restore Point that you can use to restore Windows to an earlier point (before the drivers were updates) - CCleaner may have taken a Restore Point before it updated the drivers. When you do System Restore' there is an option to check what installed programs may be affected after Windows is restored to an earlier point. May be good to check that before executing System Restore in order to give you a heads up if anything other than your drivers may be affected.
  2. Has a consideration been made to include either (1) an option to prompt the user before updating software applications, or (2) disabling the Software Update capability altogether? Although I do not have an issue with CCleaner performing updates/ upgrades to installed software, the execution of this option is still not optimum, especially when differentiating between 32-bit/ 64-bit installations or when different versions of an application are installed on purpose. Some software applications update just fine, but others need correcting when the update does not go as desired. It would be nice to be able to prevent errant updates from occurring in order to avoid extra work/ frustration on the part of the user. Otherwise, users will be driven to either use the "Custom Clean" option to "workaround" software update errors (which does not really fix the problem), or worse yet, stop using CCleaner altogether nd find an alternative application. Or is the "Custom Clean" option meant to allow the user to choose what applications are to be updated? If so, that is still not the best way to approach the implementation of this capability because it still supports the idea of "uncontrolled" software updates, which is not advisable. The Drive Update capability already incorporates a user-controlled approach to updating drivers - The same approach should be used for updating software applications.
  3. If you are using Windows, check to see if you have a recent Sytem Restore point - backing Windows to an earlier time before you updated your drivers should restore the older driver(s) (a Restore Point may have been taken by CCleaner before it updated the drivers). Also, Device Manager has the capability to roll back drivers to the previous version - you could try that for just your camera driver instead of using System restore to roll back all of the drivers that were updated when you did the driver Update.
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