Hello Andrei, thanks for your feedback. The situation is as follows: it is a Lenovoe Ideapad 14 inch. 1 year old. My local IT specialist has tried numerous ways to get it repaired. Impossible! Even with a recovery stick from Lenovo nothing works. Another problem is that there is no harddisk and no ssd... it is a 64 Gb chip soldered to the motherboard. As the item is still in guarantee period I sent it to the Lenovo repair facilities. I will keep you informed if I know the reason of this crash: if it's due to Ccleaner or something else! Fortunately I have another laptop Asus that works properly! Regards,
Gerard Schimmelpenninck