Pari M
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Posts posted by Pari M
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31 minutes ago, Nergal said:
actually instead of editing the post with updates post a reply to the thread. Anyway the forum SW won't let you edit after a half hour, I believe.
yes indeed i cannot edit after some time has passed..well i would reply if there is need..thanks!
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I decided to open this thread to help the devs make the program even better and to help fellow users that may be having some problems after installing some specific drivers....
now i know not everyone's system is the same,,that is why i would post my system info and an ongoing list of MY problematic drivers with a brief synopsis of the problem..i will edit the post if i encounter any more drivers once the thread is kept open...i hope this helps a bit
System Information Report
General
Operating System Microsoft Windows 10 Home
Central Processor Intel(R) Core(TM) i3-7130U CPU @ 2.70GHz
Graphics
Video Adapter Intel(R) HD Graphics 620
Video Memory 1.0 GB
Screen Resolution 1366 x 768
Storage
Total Memory 7.9 GB
Free Memory 4.7 GB
Total Hard disk 929.8 GB
Free Hard disk 678.2 GB
I/O
Mouse Dell Touchpad
Keyboard HID Keyboard Device
Computer System
Computer Name
User Name
Organization N/A
Operating System
OS Name Microsoft Windows 10 Home
OS Version 10.0.19043(at the time)
Product ID 00325-80192-46030-AAOEM
System Up Time 28 Jul 2021 10:39:35 PM
Internet Explorer Version 11.789.19041.0
Microsoft DirectX Version DirectX 12
OpenGL Version 10.0.19041.1081 (WinBuild.160101.0800)
Registry
Maximum Size 4095 MB
Current Size 145 MB
Status OK
Central Processor
CPU Name Intel(R) Core(TM) i3-7130U CPU @ 2.70GHz
Number of logical processors 4
Code Name N/A
Manufacturer GenuineIntel
Current Clock Speed 2712 Mhz
Max Clock Speed 2712 Mhz
Voltage 0.9V
External Clock 100 Mhz
Serial Number BFEBFBFF000806E9
CPU ID Intel64 Family 6 Model 142 Stepping 9
Socket Designation U3E1
L1 Cache 128 KB
L2 Cache 512 KB
L3 Cache 3072 KB
Motherboard
Model 02DG7R
Manufacturer Dell Inc.
Serial Number /72P8WN2/CNWSC0087705LO/
BIOS Name 2.14.1
BIOS Vendor Dell Inc.
SMBIOS Version 2.14.1
BIOS Date 6 May 2021
BIOS Features
PCI is supported Yes
Plug and Play is supported Yes
BIOS is Upgradable (Flash) Yes
BIOS shadowing is allowed Yes
Boot from CD is supported Yes
Selectable Boot is supported Yes
EDD (Enhanced Disk Drive) Specification is supported Yes
Int 13h - Japanese Floppy for NEC 9800 1.2mb (3.5, 1k Bytes/Sector, 360 RPM) is supported Yes
Int 13h - 5.25 /1.2MB Floppy Services are supported Yes
Int 13h - 3.5 / 720 KB Floppy Services are supported Yes
Int 13h - 3.5 / 2.88 MB Floppy Services are supported Yes
Int 5h, Print Screen Service is supported Yes
Int 9h, 8042 Keyboard services are supported Yes
Int 14h, Serial Services are supported Yes
Int 17h, printer services are supported Yes
ACPI supported Yes
USB Legacy is supported Yes
Smart Battery supported Yes
Memory Resource
Total Memory 7.9 GB
Used Memory 3.1 GB
Free Memory 4.7 GB
Memory Usage 39%
Physical Memory
Memory Bank BANK 0
Description Physical Memory 0
Device Locator DIMM A
Capacity 8.0 GB
Speed 2400 Mhz
Manufacturer 04CB000080AD
Data Width 64 bit
Memory Type Unknown
Form Factor SODIMM
Disk Drives
Name TOSHIBA MQ01ABD100
Media Type Fixed hard disk media
Capability 931.5 GB
Interface Type IDE
Partitions 7
Total Cylinders 121601
Total Heads 255
Total Sectors 1953520065
Total Tracks 31008255
Tracks Per Cylinder 255
Bytes Per Sector 512
Sectors Per Track 63
S.M.A.R.T Support Yes
IDE Controller
Name Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller
Manufacturer Intel Corporation
Status OK
Video Adapter
Name Intel(R) HD Graphics 620
Video Processor Intel(R) HD Graphics Family
Manufacturer Intel Corporation
Video Architecture VGA
DAC Type Internal
Memory Size 1.0 GB
Memory Type Unknown
Video Mode 1366 x 768 x 4294967296 colors
Current Refresh Rate 59 Hz
Driver Version 30.0.100.9684
Driver Date 9 Jul 2021
Monitor
Name Generic PnP Monitor
Screen Height 768
Screen Width 1366
Status OK
Wi-Fi
Product Name Qualcomm QCA9565 802.11b/g/n Wireless Adapter
Service Name athr
Manufacturer Qualcomm Communications Inc.
MAC Address 90:32:4B:4E:EA:AB
Ethernet
Product Name Realtek PCIe FE Family Controller
Service Name rt640x64
Manufacturer Realtek
MAC Address NULL
Local Area Connection
Product Name TAP-ProtonVPN Windows Adapter V9
Service Name tapprotonvpn
Manufacturer TAP-ProtonVPN Windows Provider V9
MAC Address 00:FF:CB:7F:B1:76
ProtonVPN TUN
Product Name Wintun Userspace Tunnel
Service Name wintun
Manufacturer WireGuard LLC
MAC Address NULL
FreedomeVPNConnection
Product Name Freedome Wintun Userspace Tunnel
Service Name fsfreedomewintun
Manufacturer F-Secure Corporation
MAC Address NULL
Sound Device
Name Intel(R) Display Audio
Manufacturer Intel(R) Corporation
Status OK
Sound Device
Name Intel(R) Display Audio
Manufacturer Intel(R) Corporation
Status OK
Sound Device
Name Intel(R) Display Audio
Manufacturer Intel(R) Corporation
Status OK
Sound Device
Name Intel(R) Display Audio
Manufacturer Intel(R) Corporation
Status OK
Sound Device
Name Intel(R) Display Audio
Manufacturer Intel(R) Corporation
Status OK
Sound Device
Name Intel(R) Display Audio
Manufacturer Intel(R) Corporation
Status OK
Mouse
Name Dell Touchpad
Manufacturer Synaptics
Buttons 0
Status OK
Mouse
Name PS/2 Compatible Mouse
Manufacturer Microsoft
Buttons 0
Status OK
Keyboard
Name HID Keyboard Device
Description Enhanced (101- or 102-key)
Function Keys 12
Status OK
Keyboard
Name Standard PS/2 Keyboard
Description Enhanced (101- or 102-key)
Function Keys 12
Status OK
Keyboard
Name HID Keyboard Device
Description Enhanced (101- or 102-key)
Function Keys 12
Status OK
USB Controller
Product Name Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Manufacturer Generic USB xHCI Host Controller
Protocol Supported Universal Serial Bus
Status OK
Problematic drivers that i have skipped in ccleaner:
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MOUSE
Dell Touchpad - 19.5.17.16 --- there is no dell touchpad settings when i navigate to control panel>mouse and the touchpad is not detected by external recommended dell touchpad settings apps from the microsoft store...but this is the minor problem..as when i try to revert to the working driver which is 19.2.17.70,the settings of the touchpad do not save..they reset after sleep etc...as if the new problematic driver is still impacting the settings although i did the revert the correct way not through ccleaner,through device manager>uninstall problematic driver in safe mode>reboot>install new driver>reboot...things like the gestures etc kept resetting....after alot of attempts..i finally got things working again by uninstalling the touchpad through a 3rd party uninstaller and uninstalled the driver through device manager and then freshly installed the previous working driver. -
SYSTEM
Intel® Management Engine Interface #1 - 2118.100.0.1078
& preceding version - 2108.100.0.1053 ------- firstly...in its un-updated state,there is no #1 at the end there,i found nothing when i researched the significance of the "#1" after IMEI...anyway...apparently the drivers provided here are not 'digitally signed' and are causing an exclamation mark in my device manager next to the IMEI with a warning message of something along the lines of it not safe in the device status section tab...i mean there are no problems i saw but i didnt want to run my system with those warnings and reverted to a 2040.100.0.1029 and device manager seems happy with that(although this driver also makes the #1 at the end).
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MOUSE
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Well the reason I brought up the 1st point is that the newer Dell Touchpad driver in my case although uninstalled..'held my touchpad at ransome' so to speak and conflicted the earlier properly working driver and had my Touchpad screwed for a while..some not so tech savvy users may have problems if the drivers provided are too new..so something should be put in place to make ccleaner liase with the machine custom built hardware and provide appropriate drivers...it may be helpful in pointing out that the problematic driver did not appear for update on another program I use to that has driver updating capabilities...
Anyway..thanks again for your feedback..and I surely will keep looking for suggestions!
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I was a bit hesitant to click the update all tab button when I first used it..but it was way more better than i feared..very good I must say..please take in these few suggestions though:
(1) a bit better on researching machines before suggesting the latest driver available..especially for older machines..in my case the Dell Touchpad driver was 'too new' for my system and caused a few problems and I had to revert the hard way through uninstalling in safe mode etc...as it was a bit too complicated for the ccleaner revert options..and I then skipped the problematic driver..which brings me too my 2nd suggestion
(2) include a tab that filters out skipped drivers so we can easily revisit them..currently I have to make a notepad created self made tab as to remember under which category and what name the skipped driver is...
(3) include in the options a choice of directory where the saved new driver files are stored(I tried to find the location but without luck) and also the directory for the backed up driver(I did manage to find this in the default program files folder)...and also an option to clear these folders..as in time..they will eat up hard drive storage...this will be especially helpful with persons,like myself with dual booth systems(I have dual boot of the same OS.win 10)...so there will be no need to re-download the driver files as the program would just simply check the version in the directory and compare it to the available driver and decide if it has to be downloaded again if it is new or corrupted etc
(4) improve sequences of install attempts...some drivers need to be updated before others can be..the program itself does it..but not on first try..when it goes wrong..and you get the popup that some drivers could not be installed...and you try again..it automatically resequences its approach and gets it correct eventually...if the program is smart enough..I'm sure the algorithm can be tweaked to get the sequence in the correct order and not alphabetically,so all drivers would be installed properly on the first try.
Please consider my humble suggestions as it will certainty make our experience more productive and pleasurable..thank you!
Problematic Drivers
in Driver Updater
Posted
Mini update
the IMEI driver 2108.100.0.1053 now gives no problems and it working fine...not the 2118.100.0.1078 though...i had "unskipped" the version on both sides of my dual booth,weirdly on one side it doesn't reappear and hence acknowledges 2108.100.0.1053 as the latest driver,and on the other boot of the same win 10 it does come up to update to 2118.100.0.1078 but it gives the same problem as in my initial post