Pari M

Mini update the IMEI driver 2108.100.0.1053 now gives no problems and it working fine...not the 2118.100.0.1078 though...i had "unskipped" the version on both sides of my dual booth,weirdly on one side it doesn't reappear and hence acknowledges 2108.100.0.1053 as the latest driver,and on the other boot of the same win 10 it does come up to update to 2118.100.0.1078 but it gives the same problem as in my initial post

yes indeed i cannot edit after some time has passed..well i would reply if there is need..thanks!

I decided to open this thread to help the devs make the program even better and to help fellow users that may be having some problems after installing some specific drivers.... now i know not everyone's system is the same,,that is why i would post my system info and an ongoing list of MY problematic drivers with a brief synopsis of the problem..i will edit the post if i encounter any more drivers once the thread is kept open...i hope this helps a bit System Information Report General Operating System Microsoft Windows 10 Home Central Processor Intel(R) Core(TM) i3-7130U CPU @ 2.70GHz Graphics Video Adapter Intel(R) HD Graphics 620 Video Memory 1.0 GB Screen Resolution 1366 x 768 Storage Total Memory 7.9 GB Free Memory 4.7 GB Total Hard disk 929.8 GB Free Hard disk 678.2 GB I/O Mouse Dell Touchpad Keyboard HID Keyboard Device Computer System Computer Name User Name Organization N/A Operating System OS Name Microsoft Windows 10 Home OS Version 10.0.19043(at the time) Product ID 00325-80192-46030-AAOEM System Up Time 28 Jul 2021 10:39:35 PM Internet Explorer Version 11.789.19041.0 Microsoft DirectX Version DirectX 12 OpenGL Version 10.0.19041.1081 (WinBuild.160101.0800) Registry Maximum Size 4095 MB Current Size 145 MB Status OK Central Processor CPU Name Intel(R) Core(TM) i3-7130U CPU @ 2.70GHz Number of logical processors 4 Code Name N/A Manufacturer GenuineIntel Current Clock Speed 2712 Mhz Max Clock Speed 2712 Mhz Voltage 0.9V External Clock 100 Mhz Serial Number BFEBFBFF000806E9 CPU ID Intel64 Family 6 Model 142 Stepping 9 Socket Designation U3E1 L1 Cache 128 KB L2 Cache 512 KB L3 Cache 3072 KB Motherboard Model 02DG7R Manufacturer Dell Inc. Serial Number /72P8WN2/CNWSC0087705LO/ BIOS Name 2.14.1 BIOS Vendor Dell Inc. SMBIOS Version 2.14.1 BIOS Date 6 May 2021 BIOS Features PCI is supported Yes Plug and Play is supported Yes BIOS is Upgradable (Flash) Yes BIOS shadowing is allowed Yes Boot from CD is supported Yes Selectable Boot is supported Yes EDD (Enhanced Disk Drive) Specification is supported Yes Int 13h - Japanese Floppy for NEC 9800 1.2mb (3.5, 1k Bytes/Sector, 360 RPM) is supported Yes Int 13h - 5.25 /1.2MB Floppy Services are supported Yes Int 13h - 3.5 / 720 KB Floppy Services are supported Yes Int 13h - 3.5 / 2.88 MB Floppy Services are supported Yes Int 5h, Print Screen Service is supported Yes Int 9h, 8042 Keyboard services are supported Yes Int 14h, Serial Services are supported Yes Int 17h, printer services are supported Yes ACPI supported Yes USB Legacy is supported Yes Smart Battery supported Yes Memory Resource Total Memory 7.9 GB Used Memory 3.1 GB Free Memory 4.7 GB Memory Usage 39% Physical Memory Memory Bank BANK 0 Description Physical Memory 0 Device Locator DIMM A Capacity 8.0 GB Speed 2400 Mhz Manufacturer 04CB000080AD Data Width 64 bit Memory Type Unknown Form Factor SODIMM Disk Drives Name TOSHIBA MQ01ABD100 Media Type Fixed hard disk media Capability 931.5 GB Interface Type IDE Partitions 7 Total Cylinders 121601 Total Heads 255 Total Sectors 1953520065 Total Tracks 31008255 Tracks Per Cylinder 255 Bytes Per Sector 512 Sectors Per Track 63 S.M.A.R.T Support Yes IDE Controller Name Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller Manufacturer Intel Corporation Status OK Video Adapter Name Intel(R) HD Graphics 620 Video Processor Intel(R) HD Graphics Family Manufacturer Intel Corporation Video Architecture VGA DAC Type Internal Memory Size 1.0 GB Memory Type Unknown Video Mode 1366 x 768 x 4294967296 colors Current Refresh Rate 59 Hz Driver Version 30.0.100.9684 Driver Date 9 Jul 2021 Monitor Name Generic PnP Monitor Screen Height 768 Screen Width 1366 Status OK Wi-Fi Product Name Qualcomm QCA9565 802.11b/g/n Wireless Adapter Service Name athr Manufacturer Qualcomm Communications Inc. MAC Address 90:32:4B:4E:EA:AB Ethernet Product Name Realtek PCIe FE Family Controller Service Name rt640x64 Manufacturer Realtek MAC Address NULL Local Area Connection Product Name TAP-ProtonVPN Windows Adapter V9 Service Name tapprotonvpn Manufacturer TAP-ProtonVPN Windows Provider V9 MAC Address 00:FF:CB:7F:B1:76 ProtonVPN TUN Product Name Wintun Userspace Tunnel Service Name wintun Manufacturer WireGuard LLC MAC Address NULL FreedomeVPNConnection Product Name Freedome Wintun Userspace Tunnel Service Name fsfreedomewintun Manufacturer F-Secure Corporation MAC Address NULL Sound Device Name Intel(R) Display Audio Manufacturer Intel(R) Corporation Status OK Sound Device Name Intel(R) Display Audio Manufacturer Intel(R) Corporation Status OK Sound Device Name Intel(R) Display Audio Manufacturer Intel(R) Corporation Status OK Sound Device Name Intel(R) Display Audio Manufacturer Intel(R) Corporation Status OK Sound Device Name Intel(R) Display Audio Manufacturer Intel(R) Corporation Status OK Sound Device Name Intel(R) Display Audio Manufacturer Intel(R) Corporation Status OK Mouse Name Dell Touchpad Manufacturer Synaptics Buttons 0 Status OK Mouse Name PS/2 Compatible Mouse Manufacturer Microsoft Buttons 0 Status OK Keyboard Name HID Keyboard Device Description Enhanced (101- or 102-key) Function Keys 12 Status OK Keyboard Name Standard PS/2 Keyboard Description Enhanced (101- or 102-key) Function Keys 12 Status OK Keyboard Name HID Keyboard Device Description Enhanced (101- or 102-key) Function Keys 12 Status OK USB Controller Product Name Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft) Manufacturer Generic USB xHCI Host Controller Protocol Supported Universal Serial Bus Status OK Problematic drivers that i have skipped in ccleaner: MOUSE Dell Touchpad - 19.5.17.16 --- there is no dell touchpad settings when i navigate to control panel>mouse and the touchpad is not detected by external recommended dell touchpad settings apps from the microsoft store...but this is the minor problem..as when i try to revert to the working driver which is 19.2.17.70,the settings of the touchpad do not save..they reset after sleep etc...as if the new problematic driver is still impacting the settings although i did the revert the correct way not through ccleaner,through device manager>uninstall problematic driver in safe mode>reboot>install new driver>reboot...things like the gestures etc kept resetting....after alot of attempts..i finally got things working again by uninstalling the touchpad through a 3rd party uninstaller and uninstalled the driver through device manager and then freshly installed the previous working driver. SYSTEM Intel® Management Engine Interface #1 - 2118.100.0.1078 & preceding version - 2108.100.0.1053 ------- firstly...in its un-updated state,there is no #1 at the end there,i found nothing when i researched the significance of the "#1" after IMEI...anyway...apparently the drivers provided here are not 'digitally signed' and are causing an exclamation mark in my device manager next to the IMEI with a warning message of something along the lines of it not safe in the device status section tab...i mean there are no problems i saw but i didnt want to run my system with those warnings and reverted to a 2040.100.0.1029 and device manager seems happy with that(although this driver also makes the #1 at the end).

Well the reason I brought up the 1st point is that the newer Dell Touchpad driver in my case although uninstalled..'held my touchpad at ransome' so to speak and conflicted the earlier properly working driver and had my Touchpad screwed for a while..some not so tech savvy users may have problems if the drivers provided are too new..so something should be put in place to make ccleaner liase with the machine custom built hardware and provide appropriate drivers...it may be helpful in pointing out that the problematic driver did not appear for update on another program I use to that has driver updating capabilities... Anyway..thanks again for your feedback..and I surely will keep looking for suggestions!

I was a bit hesitant to click the update all tab button when I first used it..but it was way more better than i feared..very good I must say..please take in these few suggestions though: (1) a bit better on researching machines before suggesting the latest driver available..especially for older machines..in my case the Dell Touchpad driver was 'too new' for my system and caused a few problems and I had to revert the hard way through uninstalling in safe mode etc...as it was a bit too complicated for the ccleaner revert options..and I then skipped the problematic driver..which brings me too my 2nd suggestion (2) include a tab that filters out skipped drivers so we can easily revisit them..currently I have to make a notepad created self made tab as to remember under which category and what name the skipped driver is... (3) include in the options a choice of directory where the saved new driver files are stored(I tried to find the location but without luck) and also the directory for the backed up driver(I did manage to find this in the default program files folder)...and also an option to clear these folders..as in time..they will eat up hard drive storage...this will be especially helpful with persons,like myself with dual booth systems(I have dual boot of the same OS.win 10)...so there will be no need to re-download the driver files as the program would just simply check the version in the directory and compare it to the available driver and decide if it has to be downloaded again if it is new or corrupted etc (4) improve sequences of install attempts...some drivers need to be updated before others can be..the program itself does it..but not on first try..when it goes wrong..and you get the popup that some drivers could not be installed...and you try again..it automatically resequences its approach and gets it correct eventually...if the program is smart enough..I'm sure the algorithm can be tweaked to get the sequence in the correct order and not alphabetically,so all drivers would be installed properly on the first try. Please consider my humble suggestions as it will certainty make our experience more productive and pleasurable..thank you!