CatFan

I just sent the email to support directly (instead of using the form (which was too limiting for me to explain my situation and attach my payment confirmation pages.

I have a PAID CCleaner Professional Plus license I purchased 5/13/21 @ 11:20 AM. This license is valid for two (2) years and will not expire until next May 2023. Two days ago, I received an email from you saying that I could BUY (for $20) A NEW EXTENDED LICENSE GOOD FOR ONE YEAR TO 2023-06-21. WHAT???—I ALREADY HAVE a license good to May 2023. WHAT??? Was this sent to me by mistake? Do you not see that my license is ALREADY VALID to next May 2023. Please help me understand what is going on with this!!!

Thanks, nuked! Great answer!

I just updated my CCleaner Pro after installing Mac OSX 11.3.1 Big Sur a couple of months ago. I noticed that the top right corner of my CCPro lists my operating system as the OLD OSX 10.16 (Catalina) instead of OSX 11.3.1 Big Sur. (Please see the screenshot attached.) I don't understand this. Can someone explain it to me? Does it matter, or should I just ignore it? Thanks!