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tylarius

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  1. I have have reached out to the admin of the PC to see if something is blocking it unrelated to the app.
  2. Thank you @Nergal I tried again: C:\WINDOWS\system32>"C:\Program Files (x86)\CCleaner Browser\CCleanerBrowserUninstall.exe" /run_source=cp Above message appears followed by: C:\WINDOWS\system32>"C:\Program Files (x86)\CCleaner Browser\CCleanerBrowserUninstall.exe" /run_source=cp Access is denied.
  3. Hi @MeganCCleaner, Thanks for the additional info! When I use try to use CCleaner to uninstall I get similar behavior as other methods. The mouse spins for less than a second and then stops. I tried CMD as an admin, ran the command and get: C:\WINDOWS\system32>C:\Program Files (x86)\CCleaner Browser\CCleanerBrowserUninstall.exe" /run_source=cp 'C:\Program' is not recognized as an internal or external command, operable program or batch file.
  4. Hi @MeganCCleaner When I click on CCleanerBrowserUninstall.exe the mouse icon changes to a blue wheel like something is loading for a second and then nothing happens. Similar behavior when try to use Add / Remove Programs. I am on Windows 10 Pro Version 10.0.18636. I hope this helps and thank you. The computer is administered by somebody else so I can check in with them if you can't think of anything else. I didn't intend to install this program.
  5. Hi There, I am also having trouble getting this app to uninstall. I have tried: 1) Followed steps outlined here: https://www.ccleaner.com/docs/ccleaner-browser/troubleshooting/how-do-i-uninstall-ccleaner-browser 2) Run CCleanerBrowserUninstall.exe as an administrator 3) Made sure CCleaner Browser does not start at startup outlined by Megan above, restarted computer and tried steps my steps 1 and 2. 4) Tried installing CCleaner Browser again from CCleaner website and went through steps 1-3. In all instances nothing seems to happen. Any other suggestions would be appreciated and thanks.
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