Chris59

Many thanks to Nukecad and Dave for your help.

Hi Many thanks to nukecad, I had downloaded CCsetup for 5.74 and it was in my downloads but wouldn't complete as I previously described. As nukecad advised I did a restart and then launched the CCsetup again from the download file and it worked. I checked the date modified and the 64 exe file was indeed the same as the 32 one (10/11/20). I would suggest that the update page is not well set out and it shouldn't be necessary to go digging about in forums just to get an update to work BUT it is free and has always done a good job for me.

Just to add to my last post, I tried with McAfee closed but this made no difference. I still got hang up during install, still got "skipped CCleaner.exe" and to end task, the task ended was still "CCleaner Installer (32 bit)"

Hi Dave, Win 10 is 2004 Yes McAfee (but in many previous updates it was also running without issues) ccsetup574.exe does not work when I use run as administrator the compatibility box is unchecked I am concerned that to end the "hang up" when I end the task the task I am ending is CCleaner installer (32 bit) when my system is 64 bit When installer runs and then hangs the message is "skipped CCleaner.exe" I can try closing McAfee but I can't see why this should be necessary

When CCleaner opened it says there is an update. I decline "pay for" versions and on next page select free version (v5.74). This then downloads, unpacks and then I click install. I am an administrator. I have tried this both from within Edge and straight from the downloads folder. I get the same result in each case, the installation proceeds but a dialog box flashes up momentarily, the installation then just sits doing nothing with the message "skipped CCleaner.exe" above the install progress bar. To get rid of this and retry, I enter task manager and "end task". I noticed that the task I am ending has (32 bit) after it even though I have 64 bit win10. I have updated many times in the past without problems but I do not know how to proceed. v5.73 works fine, I would rather have v5.74 but not unless it is easy to install. Any suggestions?