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MaineJon

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  1. First they have permission to contact me although I don't have a lot of time to deal with this at the moment. I have re-installed the old version from a backup and it works for me fine at the moment. In general you need instructions on how to use the new system and what you did in old you now do this way. Some thoughts - if you can't copy the cookie settings you should warn people so they can copy save etc. before installing the new. Also, and I'm not a website cookie expert, sometimes the cookie name doesn't match the website name - site is ABC.com but cookies name represent the parent company of ABC. I don't know if telling you ABC.com mean that any cookie created by ABC will be saved. I suspect not which is why things aren't working for me. The old method was so much easier and clearer. I saw on the left the cookies and the ones I wanted I just moved to the right side by selecting and using the arrow. Then I could figure out what cookies were create by a site and move them. Again, I don't know if telling you site ABC.COM will have you move all cookies create by that site but from the results I"m seeing it seems to not do that. Again, running the old system works fine for me now until I'm sure the new one will be as easy and do what I need to do.
  2. The old version had a place where you could specify cookies you wanted to keep, etc so wouldn't log you off. First when updated to new system why didn't it copy the stuff I wanted to keep to new system. It actually doesn't seem to work after searching for place I entered a couple of sites I wanted to stay logged on. Run new version and I don't get to keep that stuff and I get logged off. It may clean but it doesn't work as it used to. It it worthless now. I only ran cccleaner because I could keep some stuff now it doesn't keep stuff or I have no idea how to get it to. I'd love to get my money back and go back to old version of ccleaner - is there a way to go back or get this to work today?
  3. The start up time issue seems to have been resolved with 11.1 but cleaner still crashes on the cleaning step about 1/3 of the time. Restarting it mostly works the second time but sometimes requires a third try. The screen shots have been previously published. It also still lists the wrong MACOS version.
  4. I installed 11.1 today on my mac and it now loads quickly as it used to do. It was taking minutes for me to get it to load but seems to back to what it used to me. I'd try updating to the latest released yesterday and see if it helps you folks.
  5. I'm running it on big sur - there are some issues - same as on catalina for me but it does work
  6. Is a new version even being worked on. I have problems others have described such as taking minutes to start and the cleaning failing 25% of the time - others have posted screen dumps of problems? I bought the paid version because the free hadn't been updated forever and hoped fixes would be made. Are these issues being worked on?
  7. I have the same issue, occasionally, with MAXOS Catalina - which isn't a beta version but the latest production version.
  8. I have this same issue - maybe not 5 minutes but certainly a bunch. Used to be fine but starting around MacOS Catalina - it takes forever to launch and then when you click on Analyze or Clean it also takes a bunch of minutes to run. I actually updated to Professional since the "Free" version hadn't been updated in year and thought whatever was causing this would be fixed in Professional version. Any idea of what happening and way to fix
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