DonT5

I am getting the same thing. Every time I update Ccleaner it crashes. I have removed it, reinstalled it and still it happens and not just on my PC but also my wife's laptop.

Almost every time I open CCleaner V 5.75.8238 and click on analyze for Custom Clean I am getting Duplicate Items listed to be cleaned and I have to close CCleaner then open it again to clear up the duplication's. This is clearly a bug that was around in the previous version and this should have been fixed in this latest release. Thank you

My Ccleaner Free has crashed twice since it was upgraded to v5.74.8198 64bit. I have never had problems with it crashing until this version was installed. It crashed during a normal clean. Below is from Application Event Viewer ---------------------------------------- Log Name: Application Source: Windows Error Reporting Date: 11/19/2020 5:43:35 AM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: DESKTOP- Description: Fault bucket 1384605845787678192, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: CCleaner64.exe P2: 5.74.0.8198 P3: 5faae541 P4: CCleaner64.exe P5: 5.74.0.8198 P6: 5faae541 P7: c0000005 P8: 0000000000d68253 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC09B.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC0EA.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC0FA.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC108.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC119.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CCleaner64.exe_21f95fc758304f2f82326d7a577f671f4f979af5_b244d9a9_d93b2ce5-bd6f-453a-949a-ef6111e9f328 Analysis symbol: Rechecking for solution: 0 Report Id: 26caf9ef-a3c0-42dd-976a-cd971ec12060 Report Status: 268435456 Hashed bucket: c29e3a4e99144e6b03371bae481a95f0 Cab Guid: 0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-11-19T10:43:35.4013364Z" /> <EventRecordID>47228</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>DESKTOP- </Computer> <Security /> </System> <EventData> <Data>1384605845787678192</Data> <Data>4</Data> <Data>APPCRASH</Data> <Data>Not available</Data> <Data>0</Data> <Data>CCleaner64.exe</Data> <Data>5.74.0.8198</Data> <Data>5faae541</Data> <Data>CCleaner64.exe</Data> <Data>5.74.0.8198</Data> <Data>5faae541</Data> <Data>c0000005</Data> <Data>0000000000d68253</Data> <Data> </Data> <Data> </Data> <Data> \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC09B.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC0EA.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC0FA.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC108.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC119.tmp.txt</Data> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CCleaner64.exe_21f95fc758304f2f82326d7a577f671f4f979af5_b244d9a9_d93b2ce5-bd6f-453a-949a-ef6111e9f328</Data> <Data> </Data> <Data>0</Data> <Data>26caf9ef-a3c0-42dd-976a-cd971ec12060</Data> <Data>268435456</Data> <Data>c29e3a4e99144e6b03371bae481a95f0</Data> <Data>0</Data> </EventData> </Event> Below is from Problem Reports in Reliability History -------------------------------------------------------------------------- Description Faulting application name: CCleaner64.exe, version: 5.74.0.8198, time stamp: 0x5faae541 Faulting module name: CCleaner64.exe, version: 5.74.0.8198, time stamp: 0x5faae541 Exception code: 0xc0000005 Fault offset: 0x0000000000d68253 Faulting process id: 0x1fc8 Faulting application start time: 0x01d6be60b0b5dce7 Faulting application path: C:\Program Files\CCleaner\CCleaner64.exe Faulting module path: C:\Program Files\CCleaner\CCleaner64.exe Report Id: 26caf9ef-a3c0-42dd-976a-cd971ec12060 Faulting package full name: Faulting package-relative application ID: This is My Device Below: --------------------------- Device name DESKTOP- Processor Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz 3.00 GHz Installed RAM 16.0 GB (15.9 GB usable) Device ID CF44D489-BDC2-41F1-960D-84C83B8C9EFA Product ID 00325-81464-66875-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Below is My Windows Specifications: -------------------------------------------------- Edition Windows 10 Home Version 20H2 Installed on ‎6/‎9/‎2020 OS build 19042.630 Experience Windows Feature Experience Pack 120.2212.31.0

Thank you very much for the information. I understand completely.

Several days ago I downloaded the new Edge Chromium without any problems . I have noticed that when I use CCleaner I still see the old Edge show up and it has cache content in it which is Cortana related to be cleaned. Now I do not use that annoying Cortana at all and I have that worthless thing turned off in every way possible such as I can. What should I do? Should I just uncheck the old Edge contents on what to clean? Should I just wait until MS replaces everyone's with the new build? Thank you