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About Mudball

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  1. Well said. Thanks again for your time and explanation.
  2. Thanks for that great explanation. I guess Im too paranoid. I really like the Password Manager, except when this particular incident happened. I must seriously contemplate your suggestions. Thanks again.
  3. Im not sure if there is a tool in CCleaner that might help or not. I have a password manager, and every time I log into it, I receive an email saying that "they dont recognize me or Im either on a new device", which Im not, and when you click the provided link in that email they send to verify, it shows a different IP address from mine. I have run a full system scan, updated everything I can think of. Is there any tools in CCleaner that can help me with issue ? Should I be concerned ? Thanks
  4. Well Andavari, Norton Tool Removal didnt want to work. It was giving me an error message after several attempts. I downloaded Revo Uninstaller and its like it forced the Norton Uninstaller to work, and it did...yeah !!! Anyway, now that its been uninstalled, I still have the Norton password icon next to all my Username/Password fill in spots. Any clue as to what the file description/name might be, or how to further remove it ? Thanks Update: As pure luck would have it, I just found my issue I believe. My problem was found in the small icons in the top right corner of my window,
  5. Sounds good and thanks for the help. My problem is that I probably wont be able to recognize any files, should there be any remaining (hidden), that are not clearly marked as Im not very computer savvy.
  6. Thanks hazelnut. I do already have that link saved ready to go. However, I asked my question because of reviews in a web search indicating that the Norton removal tool is not absolute at times. Thanks again.
  7. If I decide to cancel Norton, then my question is will there be step(s) that someone might help me take with using CCleaner, to make sure Norton is completely removed ? Thanks
  8. Thank you very much ! I cant believe how helpful and easy you made this for me so far. My wife and I do remember that the search box did work prior to me performing actions that it sounds like I shouldnt have done. However, you mentioned about clicking the Start icon, then I clicked Settings, then start typing, and this seems to accomplish the same results, and to be a perfect alternative to my dilemma, if things dont return to the way it was...thank goodness. Also thank you for explaining what tools I should NOT be performing in the future and why. My version is 1809 Im going to as
  9. First off Im not very computer savvy, hence my problem. I have an older laptop with Windows 8, and I recently bought a new laptop that has Windows 10. I first downloaded CCleaner on my Windows 8 laptop and in the order I executed the following from top to bottom: I first performed (1)"Health Check", I next then selected (2)"Custom Clean" and didnt change any of the selected check marks and then clicked "Run Cleaner" for both Windows and Applications. Next under (3)"Registry" I clicked "Scan for Issues" then "Fix Selected Issues" and it then asked me if I wanted to make a backup and I selected
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