Zoot

I won't be able to run healthcheck until this gets fixed because it takes up all the system resources and possibly it's the software updater that's causing it, or else the windows installation program that it seems to trigger. I really did not appreciate this. You know Ccleaner has competition and I have been a user for a long time and would prefer to stay with them but I really have to say that Ccleaner is not allowed to "take over" my system like this. Eventually it updated 6 programs, (zoom, 4 components of microsoft c++ and a pdf viewer). Plus, I have "premium" suipport but when I tried to chat the supposedly 24/7 chat support was "offline". What's up with that? I did not like that one bit. It's time for Ccleaner to show a little bit more respect for their users. I'm certainly not a happy customer.

I can tell from a few other posts, but there is no definitive explanation. There is some kind of problem with the latest version of CCleaner, (v5.69.7865 64 Bit) which downloaded and installed two days ago. My personal experience is that I like to leave CCleaner open in the background, so that I remember to run after I close all open programs/windows, (otherwise, I sometimes forget). So then, when getting ready to run CCleaner after leaving it open while working, (and after closing open programs) the CCleaner interface is frozen. However, the "x" to close works, so I close and then restart CCleaner to clear the hang, whereupon CCleaner works as it normally does. I run the registry tool and custom clean and healthcheck at least once a day.

Thank you for this. The new interface replacing easy clean reports that it is "unable to reach server" under the security tab. Totally unsettling. I applied the registry change and the annoying message is gone. There is nothing about this error on the forums or anything!