Hello i have the same problem . I have trouble wit installing my new Lisense Key.
I have copy paste my name and the key in the correct checkboxes ( as received from e mail ).
When i click register, a pop up apears telling the information is not correct.
I watched the video and started ccleaner as administrator ,turned of adblock and firewall.
i have ordered ccleaner pro. for my windows PC.
Please help!