DennisD

nukecad has it exactly right. Well, apart from his second sentence only taking up one line when the others take up two. That's just wrong.

Happy Christmas from me, hope you all have a great one. Don't forget to leave something out for the man.

Not knowing how phones actually carry out a format, I have no idea as to whether they would simply make the SD card available to be written to, and not actually overwrite any files, or format by writing zeros (for example) to the entire card. All you can try is the suggestion I made above ie ... Either scan with Recuva with the SD card in your computers card reader, or use a USB adapter which will make the process a lot quicker. https://www.amazon.co.uk/Integral-Secure-Digital-Single-Reader/dp/B0047T6XWY You can also get multi-card adapters adapters. I link that particular one as I use it and therefore already have it bookmarked. Not much more I can tell you apart from the fact that the first time I tried an SD card in my phone I was taken aback by the amount of data my phone wrote to the card before I had saved a single file to it or manually configured anything else to use it. Also an Android phone.

I'm still using Avast (free) although I've frozen the program itself at Version 6.0.1367. Haven't ever needed all the bells and whistles that program updates brought, and the important parts, the Engine and Virus Definitions, are still updated daily and I might add, flawlessly. Never had an issue that I can recollect from many years of use. And although I experimented with one or two "Two Way" firewalls many years ago, I went back to XP's own firewall and have stuck faithfully with it. A one way barrier, but combined with Avast, utterly reliable now for 10 years.

How do we know that Deborah, as you didn't bother coming back to the topic you started here with that information. And from your other topic ... Isn't that more or less the same information you posted in your opening post in this topic ... Instead of responding to your other topic being closed, which is as near as damn it the same problem you outlined here, you should have read the responses we took the trouble to provide for you here, and responded to them. You should also have provided in this topic the extra info you provided in your other. Read the responses we gave you here, which you don't appear to have done, otherwise we're just wasting more time.

Hi Deborah. You're already getting help in the topic you started earlier, on the very same subject ... https://forum.piriform.com/index.php?showtopic=47499&do=findComment&comment=278963 Can you continue in that topic please? Thanks, I'll close this one.

Hi Ayem, and welcome to the forum. First question which comes to mind is what kind of a format did your new phone carry out to the card? A quick format or a full one? Did the phone give you a choice as to what kind of format you wanted carrying out? After the format, I would guess that Android would immediately write data to that card setting it up for use. I have no idea how much data would be written during this process, but I'm pretty sure Android doesn't leave an empty formatted card in the phone and do nothing. If the phone did a "Quick Format", and Android didn't write too much set-up data, your files should actually still be there, so if you didn't in the first place, you need to go into Recuva's "Option/Actions" and select "Scan for non deleted files". If it was a "Full format" then I wouldn't expect any of your files to be there. Hope that helps, and good luck. (Post back with how you get on).

Try any of these ... Pete's Dragon (2016): https://www.youtube.com/watch?v=fPOamb6d_20 Storks (2016): https://www.youtube.com/watch?v=ZVzL94jZNdU The Jungle Book (2016): https://www.youtube.com/watch?v=5mkm22yO-bs I luved em and so did my granddaughter (7), so all ages covered there.

Just to add to mta's info and give you peace of mind regarding stopping a defrag process ... http://www.piriform.com/docs/defraggler/technical-information/why-defraggler-is-safe-to-use It would help if you know which file Defraggler is sticking on. One of us might be able to throw some light on as to why, or at the very least you can go into Defragglers "Settings/Options/Exclude" and exclude it from the defrag. Just a thought.

Your welcome. I've used a USB card adapter for years, and it's probably one of the cheapest, best solutions I've ever bought.

Nope. This is the problem the XP built in card readers had (still have) with anything bigger than 4gb. I found out the hard way when my daughters 8gb SD card just tripped out my machine completely every time I inserted it. A fix (hotfix) was provided by Microsoft for this ... https://support.microsoft.com/en-us/kb/934428 ... but it never worked. Find that hard to believe don't you. Using a USB card adapter overcame the issue, and was also a zillion times quicker in reading or writing to a card.

Hi Lotem. You need to place the SD card directly into a computer and scan it from there. Recuva needs a drive letter to enable to "see" a card or drive. Hope that helps. EDIT: The SD card in a USB adapter would probably work faster than a card slot. And if per chance you're using XP I think 8gb would be too big to be recognised in a card slot although a USB adapter would be OK. Just a thought.

Hi mishie, and welcome to the forum. Can I say that I'm really sorry to hear of your troubles. Sad to say, recovering deleted files isn't an exact science, so all you can do is try. What I would suggest, before you scan with Recuva, is firstly ... Go into "Options/General" and in the "View Mode" box select "Tree View". This will display the results of your scan in a tree view folder structure, similar to the folder structure the lost files originally resided in. This will enable you to select the folder/files you need to recover rather than have a long list of files you would have to either sort through, or recover every file found. Secondly ... Go into "Options/Actions" and select "Restore folder structure". This will save any recovered files/folders into a copy of their original location (folders/subfolders) on whichever drive you recover them to. And please note, you must restore to a separate drive, or a completely separate partition on the same drive, otherwise you risk overwriting the files you are trying to recover. As I say, there's no magic bullet in file recovery, but give that a try and let us know how you get on. Good luck.

Hi ml, and welcome to the forum. Is this to do with an Android phone? Probably yes, and that folder usually appears if something untoward has happened, such as pulling a card while it's still being written to, or the phone has frozen at a bad moment. If something untoward happens Android creates that folder with the purpose of the user being able to rescue otherwise lost files. The negative part is it does so by giving the files it contains random names (and /or numbers?) and apparently without a file extension. I'm puzzled when you say you deleted the files to that folder. Anyways, try taking one of your recovered image files and add a .jpg extension to it. You could copy it first if you want although a file without an ext isn't much good. You say all your files are image files, so if that works you could batch change all of them. Hope that helps, and let us know how you get on.

Hi capitalcan, and welcome to the forum. As you are a pro user, you have access to direct support from Piriform, available here ... https://piriform.zendesk.com/hc/en-us/requests/new Mind you if I had an answer I would give it you, but offhand I don't. Hope that helps.

I agree it would be useful simply because of the way Android can be configured slightly differently on different phones. A good example is the fact that I've seen many examples on line of folk complaining about the sometimes huge space stealing hidden folder called ".thumbnails" (dot_thumbnails) residing in the "DCIM" folder. Yet on my phone this same folder doesn't reside in that location. It lives directly in the root "Main Storage" folder. And just to make sure that is it's default location, I renamed it, took a photograph, and a new one was immediately created in the same location. CCleaner couldn't therefore realistically add this type of anomaly to it's built-in cleaning routines. It would have to be a "Manual Cleaning" feature. I do have software on my phone which can see dot prefixed hidden folders, so I'm sure it wouldn't be too difficult to add this ability to CCleaner. Although I think it would have to be accompanied by a "Are you sure you know what you're doing?" type warning pop up. Of course it's up to the developers in the end.

Hi mike, and welcome to the forum. There are a couple of options available to you. The most used and easiest option is to carry out a "Quick Format" to the card, and I stress "Quick" as opposed to a "Full Format". This will initialize the file system making the card visible and accessible again. Although this quick format will make the card appear to be empty, all your files will still be there. The quick format simply re-writes the boot sectors which tells Windows that all the space on the card is available to be written to, without actually overwriting any files. And before you scan with Recuva go into "Options/Actions" and select "Scan for non deleted files". This depends of course on a corrupt boot sector being the only problem and not some sort of other damage to the card or the data on it. One of the other options is to attempt to repair the boot sectors using free software. This is more daunting that a simple quick format. The important point here is ... if you do carry out a quick format, then you will overwrite the small backup copy of the current boot sector which windows created when the card was last formatted. There is free software which can compare the boot sector and it's copy and use the copy to rewrite the boot sector data. In theory restoring your card to it's original state. And again, this depends on a corrupt boot sector being the only problem and not some sort of other damage to the card or the data on it. So, let me know if you're happy to go down the easier road of a quick format, or if you want to get involved in the more complex process of trying to repair the boot sector. Although you would have to do this yourself, I'll link you to the freeware needed, and guide you as best I can. Hope that helps.

Of course it is. (Damn) It's not the first time one of us hasn't noticed the "CCleaner for Android" small print above a post as posts from all sections are grouped in a single "New Content" list. But back to your question. At the moment there isn't any kind of cookies selection feature in CCleaners Android version. But the devs do take notice of posts like yours, and I'm sure they will be looking at the possibility of this feature for some future version. That's the best I can give you for now I'm afraid.

Winapp has done the same thing I did in another topic and that is to not notice the "CCleaner for Android" in the small print above your post. At the moment, even if you make hidden files visible CCleaner isn't configured to pick them up. As to whether this ability will be available in a future edition only the devs will know, but rest assured they do read these posts and do give serious consideration to all suggestions. Anyways, for now, hope that helps.

Hi Merel, and welcome back to the forum. There's a old saying ... "better late than never", and in this case you must have made a Piriform Forum record with your four and a half years later update. I can't see that being beaten, ever. But please don't feel ashamed as we have posters for whom we give up hours of our free time, go to great lengths to help, and then they just disappear with not so much as a thank you, and without us ever knowing as to whether their problem was solved. So a thank you to you for taking the trouble to come back, albeit a little while down the road. And just in case we don't see you again until 2020 ... were you talking about Revo and not CCleaner?

Change of avatar did it.

Just to confirm, your issue is being looked at Jamie, and a future update may provide a fix. Hope that helps.

Hi lunaquesa, and welcome to the forum. I don't have a definitive answer for you but as you haven't had any others I'll have a try. I'm wondering if there can be a conflict between the two separate installations of Recuva on the same drive, albeit on different partitions. Have you tried running Recuva with it installed on only one of your two operating systems? or Remove both installs of Recuva and have a try with a portable version from one of your installed operating systems. http://www.piriform.com/recuva/builds Just extract Recuva to any folder and run it. As I say, I'm not sure what's going on but have a try with the suggestions, and let us know if either makes a difference. If nothing else, I've bumped your topic.

Hi Jay, and welcome to the forum. After a little research I find that this doesn't appear to be a CCleaner issue, per se, but do do with (I think) "Symantec Certificate Verification". A Google search pops up a great many similar hits for 'sv.symcd.com', with many different sub domains, and involving many different software applications. And if I sound like I know what I'm talking about, I don't really, so I'll point the CCleaner devs to your post and I'm sure they'll be able to throw more light on whether this is a Symantec Certificate Validation issue. I don't think it's to do with malware, but it wouldn't hurt to make sure your virus scans are up to date and clean. In the meantime if any of the other guys have an answer I'm sure they'll contribute to the topic. Hope that helps.

Like mta, that's good news, but I'm puzzled as to the apparent failure and success between Recuva free and pro. Did you do anything different with the pro version that you didn't do with the free?