Using Ccleaner free version on Win 8.1 notebook computer. Has worked for years. Tried to install v 5.63 update and now will not install. Ccleaner installer crashes and will not install. If ask Windows to look for solution online, no results found and install screen disappears. Here is text of error message. Have tried rebooting tried old v 5.62 but nothing works.
error msg:
roblem signature:
Problem Event Name: APPCRASH
Application Name: ccsetup563.exe
Application Version: 5.63.0.7540
Application Timestamp: 5682fc79
Fault Module Name: atcuf32.dll
Fault Module Version: 1.28.222.0
Fault Module Timestamp: 5d874f64
Exception Code: c0000005
Exception Offset: 00002d8e
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: cd0a
Additional Information 4: cd0a80193057b6700315b073cbdbbaf5
Ccleaner installer crashes
in CCleaner Bug Reporting
Posted
Using Ccleaner free version on Win 8.1 notebook computer. Has worked for years. Tried to install v 5.63 update and now will not install. Ccleaner installer crashes and will not install. If ask Windows to look for solution online, no results found and install screen disappears. Here is text of error message. Have tried rebooting tried old v 5.62 but nothing works.
error msg:
roblem signature:
Problem Event Name: APPCRASH
Application Name: ccsetup563.exe
Application Version: 5.63.0.7540
Application Timestamp: 5682fc79
Fault Module Name: atcuf32.dll
Fault Module Version: 1.28.222.0
Fault Module Timestamp: 5d874f64
Exception Code: c0000005
Exception Offset: 00002d8e
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: cd0a
Additional Information 4: cd0a80193057b6700315b073cbdbbaf5