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frazzled

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  1. Hi everyone... I am new to this board....and I thank all of you for being here to help people like myself. I just posted this on the Spyware Hell forum. I thought maybe it needs to be on this forum instead. I am not real computer savvy......I am almost certain though that someone has been accessing my computer remotely......or gaining access to my files somehow. I have reformated my computer 3 times the past 2 weeks. The first time I did it....XP asked me for my certificate key#. The next 2 times it didn't. I have these programs installed (and have had them installed!)....Symantec, Spybot, Adaware, & Spycop. I just installed CCleaned a few days ago. Nothing comes up on them re: Spyware. Although...everytime I make a setting on my computer...it changes. Also...I found a file named raim. Someone told me it could be Remote Aim. That would make sense....since the suspected person uses Aim. Right after I clicked the file to explore it......I went to my email and there was a message loading that had a worm. Norton blocked it. Can someone please help me???? I am the only person physically using this computer. I am frazzled.... and at this point am paranoid of even using my computer. I need someone's expert computer help to tell me if my computer is safe!!! Thank you so much for your time. JC
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