scoobydog

Strangely, by pure coincidence,............ surely not! Yesterday CCleaner offered two updates one very soon after the other. This morning Windows prompted a restart due to an update. So I updated CCleaner twice yesterday and before restarting in order to update Windows I ran CCleaner. Ran it as I always have done without any Office products ticked on a Custom Clean. Then restarted, Windows update installed and ran Office Outlook followed by Word and then Excel. Without issue they all opened as they should without any notifications of corruptions of any sort. Coincidence or updates fixing things? I don't know but I will plod on and keep a close eye on things. Any issues I will report back here. Please accept my humble gratitude to those that have got involved and tried to help me with this rather frustrating glitch.

What shortcuts? If you’re referring to Start Menu Shortcuts and Desktop Shortcuts I’ve already posted that they are and always have been unticked.

Yes I understand this and I now have tried both settings and analyzed with each. With Office ticked in the applications section the results show a shed load of files to be cleaned. With Office unticked no mention of Office appears in the results to be cleaned. Run CCleaner, restart PC, open any Office product to be met with a notice telling the files are corrupted, or similar and it won't open. I have to reinstall Office 365 for it to work. All settings and emails etc are as was but a reinstall is required to use Office.

I have it set as above. I do not get an option to view all files. I don't get the number of files only the size. I have taken note re shortcuts and they are unticked. I did say this in my last.

Set as above but don't get an option to view all files/

Where do I find the advanced listing you speak of?

I use custom clean with all/any references to MS Office or Office disabled. I've never used the Easy Clean.

I get that. I did/have logged in to this forum to report a problem LOL I have run CCleaner a couple of times and had the issue described. I don't have the enhancer or other apps mentioned as my CCleaner is official and downloaded from Piriform. I have unticked anything in CCleaner that reads as MS Office or Office and run CCleaner and the issue persists. I have never run CCleaner Reg cleaner so that won't be the cause I suspect. I was rather hoping there would be an easy and known fix but it appears I'm alone in this situation. I've been using CCleaner Professional for many years and this problem has only just appeared so I'm a tad confused. Understand I appreciate your time and effort on my behalf.

Registry cleaner? No why?

I have already done your first with no difference. I'm using nothing that isn't included in the official CCleaner downloaded from Piriform. So re the Enhancer and Winapp there should be no effect.

I have MS Office 365 and CCleaner Professional v5.58.7209(64bit) installed on a win10 desktop PC. Recently, in the last couple of months, whenever I run a scan and clean I cannot then use any of the MS Office 365 components. If I try to use Outlook for example I get a notice telling me that the file is corrupt and cannot load. I re-install Office 365 and all is good again. This is happening every time I run CCleaner and I am forced to re-install Office. Whilst I can get it back it's a total PITA and shouldn't be happening. Any ideas please? TIA.