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Posts posted by Watt

  1. I recall going through the registry procedure described in this post a few months ago when the error message in ccleaner appeared.  The procedure worked.  Since then, windows 10 has updated a few times.  I currently have 10.0.18362 build 18362.

    Now, all of a sudden the error message in ccleaner has returned.  Relative to what the other posters here are saying about the registry, the Key "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\MicrosoftEdge " doesn't exist (or no longer?? exists).  Thus, you can't "navigate" to this key per the instructions @ https://www.ccleaner.com/docs/ccleaner/troubleshooting/how-to-disable-pre-launching-and-pre-loading-so-ccleaner-can-fully-clean-edge. 

    Can/should you create a whole key in the Registry and add the DWord and value to the new key? 


  2. The title basically states the problem.  I have v 5.59 (free version).  Under Custom Clean, I have Cookies checked under Edge, IE, and Firefox.  (I use Firefox almost exclusively.)  Yet after cleaning several times, a huge list of cookies remains in the left panel under Options > Cookies.  Shouldn't all cookies have been deleted as part of the cleaning process?  (I don't want to keep any of these cookies; I just want them gone.)

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