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Hey Lucpeeters, Please submit a ticket to us at support@ccleaner.com so our team could help you fix this asap
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CCleaner breaks Firefox's service workers
Andrei CCleaner replied to XhmikosR's topic in CCleaner Bug Reporting
Hello XhmikosR, We've sent this to our devs to investigate and as soon as he will hear back from them we will let you know more about your situation. -
CCleaner 5.74 causing errors in Wndows Event Viewer
Andrei CCleaner replied to TheOwner's topic in CCleaner Bug Reporting
Happy to hear that HoldemEagle ! -
Hey Tiger, Have you made sure to close your Chrome Browser before cleaning your device ? It can still run in the background if you don't close it from the tray section
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CCleaner appears to randomly shut down
Andrei CCleaner replied to Boldee's topic in CCleaner Bug Reporting
Hi Andres, I'm sorry to hear that. We've just contacted you via email. We'll wait for your reply there. -
Thank you for the screenshots provided. If you run the Duplicate Finder now, does it find a total of 23 duplicated files across the following folders? D:\#\Home\#Home\zBackups-Kodi\i3-Mike\2017+10+03+before+17.4\addons\script.module.dudehere.routines\resources\skins\Default\media\progress D:\#\Home\zBackups-Kodi\i3-Mike\2017+10+03+before+17.4\addons\script.module.dudehere.routines\resources\skins\Default\media\progress Or, does it find a different number of duplicate files in these folders? Additionally, does it find a total of 15 duplicated files, or a different numbe
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Hello, I'm sorry to hear that. Our support team will answer your ticket email soon.
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Andrei CCleaner started following CCleaner Bug Reporting, Speccy Bug Reporting, Defraggler Bug Reporting and 3 others
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fahizvadakkanvictim started following Andrei CCleaner
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Andrei CCleaner changed their profile photo
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Not cleaning chrome most visited and recently visited
Andrei CCleaner replied to Horatio's topic in CCleaner Bug Reporting
Hello @Horatio, Our devs just updated us that this isn't an issue as our latest version cleans most visited and recently visited sites from the taskbar via the "Taskbar Jump List" rule in the Windows tab. Can you please have a look if you have that checked on your Custom Clean options ? -
Andrei CCleaner started following Why these messages
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Hey, the message you encounter on your device every time you run our software is actually from Windows as your "User account control" setting is set to always notify you when you run a software on your PC. If you want to stop that pop-up question you can change that notification setting yourself by pressing the button on that question screen that says: 'Modifier le moment d'affichage des notifications'