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ottoceri

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Posts posted by ottoceri

  1. Many thanks nukecad for your assistance. I applied to Microsoft assistance and after various attempts they made a remote assistance and found that my system h as no more space and the way to proceed is through Store-search for programs-find your one-install.(in addition possibly uninstall programs of less importance)

    The experiment has nots been made  with CCleaner and I will try to do it by myself.

  2. 1 hour ago, ottoceri said:

    As suggested I have tried download with Explorer the result  is always the same. No notce saying my country is forbidden. Chrome and Mozilla Firefox are  installed   in my  PC but I am not able to take "download" from the e-mail I received after purchase and address to one of them.

     

  3. As suggested I have tried download with Explorer the result  is always the same. No notce saying my country is forbidden. Chrome and Mozilla Firefox are  installed   in my  PC but I am not able to take "download" from the e-mail I received after purchase and address to one of them.

  4. 1 hour ago, hazelnut said:

    Have you tried downloading using a different browser?

    As I have written i use Edge, Windows 10 (and Windows Live Mail 2016 as Client for the mail) and I am not capable of using Chrome or Mozilla taking the data from them.

  5. 1 hour ago, nukecad said:

    As you say that you are not fluent in English could I ask what country you are in?

    It may make a difference.

    There is a problem at the moment with some countries using IP adresses that were originally issued to other countries.

    I am in Milan, Italy.

  6. I am 90 yeas old and not fluent in english. On 21/4 I purchased CCleaner and Recuva .I use a PC with Edge,  Win 10 and GData antivirus. It is impossible to make download for both. By clicking on "downlaod" in the email received by cleverbridge a  void windows opens with a rotating circle inside and no subsequent action. I have tried to find and answer by asking Google but with no result. Can you suggest me a solution or where I can find one? Many Thanks 

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