Hello. I tried to remove the image, but it wouldn't let me. Secondly, it's not the first error that is causing concerns. The second error is the problem. 0x80004005 is the error code, simply described as 'The operation failed'. The other computers in this office do not have this problem and have not had CCleaner put onto them, let alone had it run. I ran the disc cleaner, and after the couple of hours it took the old Update files were still there.