john carey

I have not used, iolo System Mechanic Premium. When I did not get any help from Piriform CCleaner, I turned to a utility software. I wasn't going to use it. It was going to be my last resort. But, now I'm thinking I need a Registry fix program. I'm going to return that utility software.

I am not sure if I answered yes or no when I think back. maybe I thought there was no reason to keep it. I looked around my hard drive for anything with a .REG extension. See my attachment. The most recent is dated 4-12-2018. Could one of those files correct my registry?. Also, I purchased iolo System Mechanic Premium. Could this correct the problem?.

Does anyone know if there is someone I can speak with at Piriform CCleaner? I tried looking for a Registry Backup File on my computer, but could not find one. I know the problem that I am having was caused by the Registry Cleaner that I ran. I have to wait until I hear from someone at CCleaner before I can use a registry fix program or before I can take my computer in to be repaired. if I don't hear from someone that's okay as long as its fixed. Thanks for help. John

I'm running windows 10. I've tried downloading several programs and mp3's. I have AVAST installed but I disable it to rule it out. What does AV/AM stand for? I also took my computer in to BESTBUY. They think it is the registry. My browser is MS EDGE. See the attachments.

A few days ago I ran CCleaner registry cleaner. Now I can't download and save files from the internet. I get a message of: "___ contained a virus and was deleted." please help!