ChrisR64

From my personal experience, this does not work in Windows 11. If you close Edge and you do not receive a notification from CCleaner, cookies and anything else selected will not have been cleaned. Open task manager. If Edge is closed it shouldn't be at the top of the list, but scroll down alphabetically to Microsoft Edge. Highlight it, right click and then left click End Task. That should close all Edge processes (there could be 20 or more) and CCleaner should clean. I do not know if this applies to Windows 10.

Having looked at what is going on, my experience is that Edge runs in the background even when closed and even if startup boost is not enabled. Not surer why you cannot see new unsaved cookies in the left-hand pane as you could previously. The only certain way I have found to force CCleaner to clean Edge is to use Task Manager to force Edge to close.

I am noticing that CCleaner Professional is not displaying new (ie unsaved cookies normally in the left-hand pane) in Microsoft Edge despite the fact they are listed in the browser. It does however clear them when I close Edge. This is only an issue if I need to save new cookies. The problem is not present in Mozilla Firefox.

I have this issue. The latest version detects all Edge Chromium cookies but despite being set to clean with notification, it fails to clean when I exit Edge Chromium. it still works correctly for other browsers.

Following the advice given from Piriform support, I ran CC in debug mode and sent the file to them. They have since replied to say CC was NOT deleting Chrome and Firefox cookies. Someone else had reported the problem and remedied it by uninstalling and then reinstalling CC using the download link they provided and the license key also provided. THIS CURED THE PROBLEM AND CC NOW DOES EXACTLY WHAT IT SHOULD.

Thank you. I have now done so. This issue seems to be happening with CC 5.54 Free I have installed on an older device.

Still no joy. CC 5.54 still does not detect or clear cookies after 10 minutes of CC being open. Restarting Firefox I am logged back into websites and the browser shows the cookies deleted by previous versions of CC automatically are ALL still present. I have paid for the professional version that is not doing what I paid for.

The warnings have reappeared. CC 5.54 still does not detect any cookies, including those of Internet Explorer. Checking that the Firefox cookies I want to delete are not on the right hand side of CC 5.54, I deliberately logged into some of my usual sites. previously closing Firefox would have resulted in my being logged out of those sites as CC would delete the cookies (i.e. they were on the left side cookies to clear). However now with CC 5.54 reopening Firefox I am logged back into all sites. The browser says all the cookies are present. CC 5.54 has not detected a single cookie after several minutes. How long is the delay before they appear?

CCleaner 5.54 no longer shows any cookies in Edge or Firefox and does not delete them. I know this as restarting Firefox, I am logged back into websites I would have previously been logged out of as a result of cookie deletion. The only way I can delete cookies is to manually do so in the browser. I can do so in Firefox but do not know how to do so in Edge. In addition, CCleaner 5.54 no longer shows the warning a browser (particularly Edge) is running and does not give you the option to close and then force close it if need be. From my experience of the previous versions of CCleaner, I had to force stop Edge nearly every time I ran CCleaner.