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mecheng03

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Posts posted by mecheng03

  1. On 11/9/2018 at 04:17, Ben Piriform said:

    I think I need to clarify a couple more things. As previously mentioned we currently and always have offered CCleaner under one license term (which is 1 year in length), we do however offer two options for renewal. These are Manual renewal whereby a customer can choose to pay and extend their license at their discresion. The second being the subscription renewal (we started selling these in Feb-18) whereby the customer is billed automatically and the license term extended automatically every year. They are reminded via email of this seven days prior to taking payment and given the option to cancel it.

    Finally we are not pushing our exisitng customers onto subscription renewals, this is a decision they have to make themselves if they renew.

    @Ben Piriform 

    Never sold as "term"

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  2. I've had a two copies of PC CCleaner Professional since 2013 on computers that I still use.  I can guarantee you it was sold as lifetime purchase.  I know its "pics or it didn't happen"...  My receipt at the time shows just "Professional" which makes me think they've been planning this for a while.  Maybe build up their infrastructure with honest clients and then flip it on its head after 5 years. 

    Not a lawyer but here's gobbledygook from my purchase at the time which is non-specific all get out.

    I look forward to my pittance in the class action lawsuit in 5-10 years...

    Information on Payment, Delivery and Performance.pdf

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