There is absolutely no logic or common sense to making the extra work & expense for yourselves, and especially the PIA and assuming the additional financial burden for users. This is double talk, really saying nothing, and I find the lack of transparency deceptive at a minimum.
Some customers just move to one of the multitude of other maintenance and utility resources....I'd like the two year but I won't finance you and wait for my own money back. If you'd like to really explain this, I'd be interested in hearing it.