Thank you both for your advice! I have tried everything and still couldn't get the files restored. Nergal, I wish I had known that before, but I know now. I finally had to go into my network IPV4 properties and put in "open DNS" . I tried every other solution I could find. ie; flushing DNS, releasing, renewing, etc. Nothing worked except using the open dns. It seems to be a little wonky but at least I can access my bank now. I might call my ISP when I get the time and see if they can help me out with it. I had this problem a few years ago and I either called my ISP or my router manufacturer - can't recall which. But one of them got it all straightened out for me. Anyway, I sure do thank you guys for assisting me!!