KenoshaComputerGuy
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Posts posted by KenoshaComputerGuy
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The installer quits, the portable version starts, then quits...
Malwarebytes was NOT running, ESET was DISABLED - same results.
Installed version EventVwr info :
Faulting application name: ccsetup544.exe, version: 5.44.162.6575, time stamp: 0x5682fc79
Faulting module name: asdk.dll, version: 18.1.97.0, time stamp: 0x5b1a913d
Exception code: 0x40000015
Fault offset: 0x000b08a0
Faulting process id: 0x167c
Faulting application start time: 0x01d40edc8281e8b1
Faulting application path: C:\Users\ADMINI~1\AppData\Local\Temp\1\mozOpenDownload\ccsetup544.exe
Faulting module path: C:\Users\ADMINI~1\AppData\Local\Temp\1\nsi9C5C.tmp\a\asdk.dll
Report Id: c23c0671-7acf-11e8-829b-6c626d985bb8
Portable version EventVwr info :
Faulting application name: CCleaner64.exe, version: 5.44.162.6575, time stamp: 0x5b2f7e03
Faulting module name: CCleaner64.exe, version: 5.44.162.6575, time stamp: 0x5b2f7e03
Exception code: 0x40000015
Fault offset: 0x00000000005b9dce
Faulting process id: 0xf50
Faulting application start time: 0x01d40edd505e64b9
Faulting application path: C:\Portable Apps\CCleanerPortable\CCleaner64.exe
Faulting module path: C:\Portable Apps\CCleanerPortable\CCleaner64.exe
Report Id: 8e718939-7ad0-11e8-829b-6c626d985bb80x40000015 is defined as an Unknown Software Exception via MSDN....
I purged the TEMP directory manually to get rid of the offending ASDK.DLL file - tried installing again. It's YOUR file that is failing!
These are from my Windows Home Server 2011 machine. Most of the rest of the workstations have been resolved after many attempts to install, but...
FIX IT!
ps: you have NEVER seen "uncalm" from ME! NEVER ASSUME!
25 years Network Engineer, 30 years PC Tech -
NOTHING WORKS!
"unpacking data" - then NOTHING!
FIX THIS! 5.43 WAS CRAP NOW 5.44 WON'T INSTALL!
On Windows 7, 10, Windows Home Server 2011...
ALL FAIL ON INSTALL!
Error while updating to V5.44.6575
in CCleaner Bug Reporting
Posted
A little more digging...
It appears their attempt to bungle (bundle) Avast with CCleaner IS THE POINT OF FAILURE!
The installer versions bombs on asdk.dll - Avast Ad ASK - pimping Avast AV....