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KenoshaComputerGuy

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Posts posted by KenoshaComputerGuy

  1. The installer quits, the portable version starts, then quits...

    Malwarebytes was NOT running, ESET was DISABLED - same results.

    Installed version EventVwr info :

    Faulting application name: ccsetup544.exe, version: 5.44.162.6575, time stamp: 0x5682fc79
    Faulting module name: asdk.dll, version: 18.1.97.0, time stamp: 0x5b1a913d
    Exception code: 0x40000015
    Fault offset: 0x000b08a0
    Faulting process id: 0x167c
    Faulting application start time: 0x01d40edc8281e8b1
    Faulting application path: C:\Users\ADMINI~1\AppData\Local\Temp\1\mozOpenDownload\ccsetup544.exe
    Faulting module path: C:\Users\ADMINI~1\AppData\Local\Temp\1\nsi9C5C.tmp\a\asdk.dll
    Report Id: c23c0671-7acf-11e8-829b-6c626d985bb8



    Portable version EventVwr info :

    Faulting application name: CCleaner64.exe, version: 5.44.162.6575, time stamp: 0x5b2f7e03
    Faulting module name: CCleaner64.exe, version: 5.44.162.6575, time stamp: 0x5b2f7e03
    Exception code: 0x40000015
    Fault offset: 0x00000000005b9dce
    Faulting process id: 0xf50
    Faulting application start time: 0x01d40edd505e64b9
    Faulting application path: C:\Portable Apps\CCleanerPortable\CCleaner64.exe
    Faulting module path: C:\Portable Apps\CCleanerPortable\CCleaner64.exe
    Report Id: 8e718939-7ad0-11e8-829b-6c626d985bb8

     

    0x40000015 is defined as an Unknown Software Exception via MSDN....

    I purged the TEMP directory manually to get rid of the offending ASDK.DLL file - tried installing again. It's YOUR file that is failing!

    These are from my Windows Home Server 2011 machine. Most of the rest of the workstations have been resolved after many attempts to install, but...

    FIX IT!

    ps: you have NEVER seen "uncalm" from ME! NEVER ASSUME!

    25 years Network Engineer, 30 years PC Tech

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