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Posts posted by YPhil

  1. 4 hours ago, Stephen Piriform said:

    Thank you for reporting.

    1. Which edition/flavour of CCleaner are you using (e.g. Free, Pro, Business Edition, Tech Edition, Portable, Slim)
    2. Please can you confirm which actions you take to perform an update? E.g. do you run the UI and click a button, or do you run some script?
    3. Which version of Windows 10 are you running (including build number)?
    4. Which custom path did you successfully install CCleaner to?

    1. CCleaner Professional V5.44.6575

    2. I first used the program's update feature, then the standalone path

    3. Win10 Home (Swiss-French version) V1803/17134.112

    4. C:\Program Files\CCleaner2018 because the default C:\Program Files\CCleaner couldn't be.... cleaned

  2. Thanks for the suggestion, but I've already tried to delete the original folder: impossible. I can't even take the ownership of the two executables.
    As usual, Windows' response is as clear as Crypted Traditional Chinese language for a French speaking guy who tries to write more or less correct English...

  3. Hi

    Weird reaction of the upgrade routine...

    I'm using the last version of Win10 64b with e-set's nod32 and malware bytes protection tools.
    The upgrade process fails completely at deleting ccleaner.exe and ccleaner64.exe, resulting in the install routine to propose to cancel, retry or ignore. Whatever the choice, it's a wrong one.
    Such routine should never fail...
    I had to change the default installation path, but what about the next update?
    This is not the first time, and it's the only program that has this problem.

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