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Eleanor Davison

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  1. Now fixed! Uninstalled CCleaner for 2nd time. Tried to install free trial of Pro (in Piriform), it wouldn't let me, of course, as I've previously had my free trial(!) It then installed a free version of CCleaner, which worked! Hurrah! (till the next time!)
  2. I am running CCleaner (Free version) - Windows 7 Home Premium 64-bit SP1. Yesterday I updated CCleaner to v5.42.6495 (64 bit). Now CCleaner will analyse, but when I hit 'Run' it bombs out. At the same time Google Chrome wouldn't shut down correctly. I wasn't sure if the two problems were inter-related. I have deleted and reinstalled both Google Chrome and CCleaner (free), but still have the same problem. Please can anyone help? (I have the same setup on my second pc, without a problem.) I am not very computer-savvy, so a simple fix would be great! (I'm also running Kaspersky Total Security (paid) and Malwarebytes (free) on both machines.)
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