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Laurence CCleaner

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Everything posted by Laurence CCleaner

  1. Hi Dreamer 4276, Sorry, you are having problems updating to the latest version of CCleaner. I have sent you an email to the email address registered to this account if you don't receive it please message me back on here. Thanks
  2. Hi streetwolf, Could you private message me the email address you used to submit your support ticket so I can investigate this for you?
  3. Hi Andy007, Could you email our support team at support@ccleaner.com they will be able to assist you with this.
  4. Hi Ghanjo, If you email our support team at support@ccleaner.com they will be able to assist you. Thanks
  5. Hi BrigitteR, Could you email our support team at support@ccleaner.com so our team can investigate this for you.
  6. Hi Skylar, If you email us at support@ccleaner.com we will be able to investigate this for you. If you don't get a response please reply here so I can look investigate further.
  7. Hi crcleaner, Could you submit this to support@ccleaner.com so we can investigate this further for you. Thanks
  8. Hi, Sorry if you haven't had a response yet we have had a high number of support request and are working our way through them. Can you let me know if your support request was made under the email address associated with this forum account. This will enable me to find your support request.
  9. Hi, Could you email us at support@ccleaner.com so we can investigate this problem for you. Thanks
  10. Hi, I have found you support request and have emailed you back. If you don't receive anything please message me on this thread so that I can answer your question.
  11. Hi windefragger, A few months ago it became apparent that Piriform.com probably wasn’t the most suitably titled home for CCleaner. So, to better align our website with CCleaner’s growing international presence and product portfolio, we moved it to CCleaner.com. Now we are branded as CCleaner and are gently retiring Piriform (although the same Piriform team here develop all our products). So the CCleaner Privacy Policy covers all our products: CCleander, Defraggler, Speccy and Recuva. Also when the Version history and release announcement refer to a new privacy menu they are referring to the privacy tab in the options menu.
  12. Hi tsevers0n, If you could email us at support@CCleaner.com so we can look into this for you. Thanks
  13. Your privacy is very important to us and we commit to ensuring the continued confidentiality and security of all data we collect and process. We also require that any and all parties which have access to our data adhere to strict security standards and best industry practices. This protects your privacy, whether you are an EU resident or not. As part of this commitment, we’ve updated our Privacy Policy and added a new ‘Privacy’ tab into our software. If you're a CCleaner user, in this tab you can adjust your privacy settings. Privacy settings are unavailable for Free users as we do not collect any personal identifiable information, so Free users are essentially anonymous.
  14. Hi Beaten Path Archives, I have sent you an email from Support@CCleaner to help you resolve this problem, if you have not received it by tomorrow please contact me back so I can follow this up.
  15. Hi Clarus, I have ordered you replacement CD.
  16. Hi, SaiMorphX We only offer 1 year licenses so as this site if offering a lifetime license it is not an approved reseller.
  17. Hi janerikSH What is the error message you get when you enter the license?
  18. Hi doogydawg We know you have tried an older version which version was that? was it 1.12 if not could you try that give that a try I have attach it to this post. CCMacSetup112.dmg
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