Mike Lewis

Which version of CCleaner were you installing? v5.40.6411 (64 bit) At the time you installed CCleaner, had you restarted your computer in the past 30 minutes? No Did you use any of the Custom Installation Options in the CCleaner installer? Yes Which product version and edition of Windows are you running? Windows 7 Home Premium 64-bit SP1 If Windows 10, do you have the Creators Edition update? N/A If known, what is your operating system architecture? 64-bit Which malware/antivirus applications did you have active? Windows Defender Malwarebytes Avira Which internet browser do you primarily use? Firefox