Much of this thread is far too technical for me. Here is my situation, simply:
- I purchased and installed CCleaner Professional edition on 9/5
- I purchased and installed Malwarebytes the same day
- on 9/19 CCleaner disappeared completely from my computer. I reinstalled
- on 9/20 and 9/21, i reinstalled again, only to have the program vanish each day, with no warning or message about why it was removed and which program uninstalled it (I assume it was McAfee, see below).
- on 9/22 i attempted to reinstall, but McAfee blocked the install.exe from running. I assume the latest (clean) version of CCleaner is on the site as of this morning, yet McAfee is flagging it as a threat and blocking installation. I don't know if I should try to circumvent McAfee, or if the latest version of CCleaner still has a Trojan/threat in it.
- throughout this whole process, from 9/5 through today, Malwarebytes has not once detected any malware. it seems McAfee is more sensitive to security risks than Malwarebytes.
Will a version be released that is approved for installation by McAfee? Unfortunately, my company has installed McAfee and I have no choice but to run it. My laptop is checked by IT on a regular basis and they've never flagged or asked me to remove CCleaner or Malwarebytes in the past.
Any help or advice would be appreciated. If I can't get installation of CCleaner to work without McAfee blocking it, I will have to ask for a refund from my CCleaner purchase.
Thanks!