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  1. Hello all, Well, I performed the recovery process for a second time this morning and surprisingly I was able to recover most of my previously deleted files/data (I would say over 90%). I am very excited and I would just like to say Recuva is a wonderful program! The files/data I was not able to recover had already been overwritten, most likely from the defrag that occurred a few days prior. However, as I said, the amount of unrecoverable files/data was minuscule compared to what I had feared. I used the Recuva Startup Wizard, I selected "All Files" for the 'file type' that I was trying to recover, and I recovered them directly from my External HDD (where the files/data had accidentally been deleted) so therefore I did not create a Virtual Hard Disk (although I would have if my primary drive had enough free space). Thankfully I was able to select the exact location/directory path from where the files/data had been deleted. Lastly, I did not run a Deep Scan but I was still able to recover more than I had imagined. Oh, and also, I recovered the files to a different drive (my primary drive) other than the one that once held the lost files/data (my External HDD) upon the suggestion of Recuva. I own and use the Professional Edition/version of Recuva. If anyone has any questions, please feel free to ask and I will answer them to the best of my ability. @Augeas Thank you once again for taking the time to read my posts and answer all of my questions. If anyone is experiencing a situation similar to the one I had recently found myself in, I suggest you download Recuva and recover your files/data as soon as possible! Take care everyone.
  2. Thank you once more for the information you have provided. I can't believe I didn't think this was a possibility. However, I'll see what I can recover and if it's really that bad, I'll worry about it then. Once again, I'll update this thread once I'm finished. I've since safely removed my External HDD from its USB port and its not going to be plugged back in until it's time to launch another recovery effort which will either be here in about 30 minutes, or tomorrow morning. Thanks again.
  3. Thank you so much for your reply. Unfortunately, this drive is included in Windows' regular defrags and the last time it was defragmented was on April 12. Needless to say, this was AFTER the files/data had been deleted. I'm guessing this is bad, right? Well, I guess the only thing I can do now is try to run a regular scan, hope Recuva doesn't freeze up on me again, and most importantly, hope that any defragmentation didn't cause any permanent file/data loss. I'll post back to the thread with my results once they are available. Once again, thank you very much for your response. I really appreciate it. Cheers.
  4. Hello, Several days ago the majority of my important files that I back-up to an External HDD on a daily basis were accidentally deleted. I have verified that most (if not all) can be recovered using Recuva Pro. However, when attempting to recover my files after performing a scan, the recovery process froze after 4% of my files had been recovered. I can only assume this was because I was actively using/working on the same computer that was running Recuva. I understand this is discouraged, but for one, I am not trying to recover files off of my local machine, and for two, I'm mostly active and working on a remote server that I am connected to via Windows Remote Desktop Connection. I am going to go ahead and perform another recovery attempt to see if it freezes again. However, I have some questions I'd like to ask the community in advance. 1) Due to the fact the deleted files were on an External HDD and I have since stopped using this External HDD (I have not written any new files to the drive, nor have I even read/opened any of the remaining files), I feel I'm safe even though several days have passed since the files were accidentally deleted. I'm wondering if there is any situation and/or risk that would make the files harder to recover? 2) Right now, I have the External HDD plugged into one of my USB ports but as previously stated, nothing is being read from or written to the drive. Does this pose any threat/risk to any future recovery attempts? 3) Ever since the files were accidentally deleted, I have safely removed/ejected the External HDD from my computer (I have since reinserted it into my computer), and I also inserted and safely removed it from an HP laptop and an HP All-in-One PC). Does inserting and safely removing the drive into any computer/device pose any threat/risk to any future recovery attempts? 4) I'm planning on running a Deep Scan when I make my next recovery attempt, even though a regular scan seemed to recover a decent portion of the files. My logic is based on being able to increase my chances of recovering as many files as possible. My logic also includes the fact that I cannot remember every single file that has been deleted (there were a lot). Does it make any sense to do this or should a Deep Scan only be performed in the event that all of the deleted files were not recovered? 5) Does executing multiple recovery attempts pose any threat/risk to any future recovery attempts? Those are all the questions I have for now, and hopefully forever. I feel it's worth noting that this is my first time trying to perform any type of file recovery process. Right after this happened, I read over the Recuva Documentation, however not only am I a very thorough person, more so these files are very important to me. Thank you to all of you who have taken the time to open and read my thread. I am definitely open to (and I welcome) any suggestions and/or possible instances of going about the recovery process a different/better way. Cheers. P.S. I have attached a summary image from Speccy displaying the specs of the computer I attempted the initial recovery on, and this will be the same machine in which I'll be using when attempting the second recovery as well.
  5. Hello all, I have encountered a unique problem. I backup all of my data/files on my personal PC to an external HDD on a daily basis. Well, recently, for some unknown reason, most of my backed-up files/data on this external HDD were deleted. As I'm sure most of you know, when it comes to an external HDD, there is no such thing as simply restoring any deleted files/data from your recycle bin. So I ran Recuva on my personal PC, which I must say is modern, powerful, and quite robust, yet at the same time I was working on my PC. I know this can cause problems due to overwriting, but since I am trying to recover from an external that I am no longer using, I figured it wouldn't hurt and as far as I know, it didn't. However, if it's still a bad idea to work on my PC while Recuva is trying to recover files from an external HDD that is not (and has not been) in use since the files/data mysteriously disappeared, please let me know. So what's the problem? Well, Recuva always ends up freezing around 4% (without Deep Scan enabled). I cannot say for sure that this is directly related to me working on my PC at the same time because I'm really not working on my PC all that much. I lease a dedicated server that I connect to via Windows Remote Desktop Connection and that's where my attention is generally focused. Anyway, taking a break from my work to let Recuva run on my PC by itself (when I'm not even sure me using my PC at the same time is causing the problem) is not an option as my (now old) personal HDD just failed on me a couple of weeks ago and because of this I am way behind on my work. So I decided to purchase a secondary HDD to be added to the dedicated server I lease. I figured I'd create a second User account on my server (with Administrator rights, etc.) and this is just what I did. My plan was to let Recuva run on the temporary/second user account while its session was disconnected and I could still be connected to my main Administrator account session and if Recuva would only allow me to do this, I'm 99.9% sure there would be no issues. For those of you who aren't familiar with Windows Server 2012 R2 Standard (the version I happen to be running on my server), it's nothing like the Home Editions of Windows which practically, well...suck. I'm not saying Windows Server is better than Linux (because in my humble opinion, it isn't), but that's a topic for a different day. But with Windows Server, you can have several Users all logged in and connected at once with no issues, or you can even disconnect a session and all of your programs will still function as normal while the session is disconnected just so long as you didn't actually logout of the session (or end it completely). Okay, so let's get down to my root problem. I'm able to view my external HDD just fine within File Manager on my server, as well as two empty secondary drives (one is 1 TB, the other is 2 TB). I am running Recuva Pro, and I have never had any issues while running any Piriform products on any version of Windows Server, so that's definitely not the issue. Please have a look at the images below to see exactly what the issue is. Below I am trying to select my external HDD as the source I need to recover my files/data from Please notice that I am not allowed to click "OK" However, if I select my C, D, or F drives, I am able to click the "OK" button Please remember drives C, D, and F are local (on my server) and Drive E is remote (from my personal PC) Lastly, I am also not able to create a VDI of my external I am only able to create a VDI of the drives local to/on my server In conclusion, I am guessing Recuva is doing this for a reason, correct? I'm pretty sure it is, because that is the only logical explanation at this point. However, I thought I'd post regardless to see if anyone knows of a workaround...that is, if one happens to exist. If I'm lucky, what I'm trying to do is actually possible, I'm just going about it the wrong way, and that's another reason I decided to post here. Thank you very much to all who have read through this very long post. If anyone is able to provide a solution, or even just some suggestions, I'm all ears and I would appreciate it more than you would ever know. Even if your solution/suggestion(s) involves a totally different way about doing this (sans the dedicated server or what have you), I want to hear it. Thanks again!
  6. ★ IMPORTANT UPDATE ★ ★ Bitdefender reverses its previous decision, declares both downloads clean ★ Included below is a quote from the latest Email I have received from Bitdefender concerning this matter. Therefore, of course this means that after they reanalyzed both files, they came to a different conclusion stating they weren't malicious after all.
  7. UPDATE: Bitdefender has replied and confirmed on their end that they have found CCleaner v5.35 to be malicious. You can read their response below. My Conclusion: I am still not going to say it is malicious for sure, however Bitdefender was right about v5.33 and I didn't believe them and whitelisted the URL just so I could download it. Luckily, I am running a 64-bit system. However, for this reason, and the fact that Bitdefender has very good detection rates, I'm going to believe what they're telling me and wait until another (clean) version is released before I upgrade.
  8. Hmm, I'm not sure. Good question. Below are two separate VirusTotal scans. VirusToal #1 - hxxps://d1k4dgg08m176h.cloudfront.net/ccsetup535.exe https://www.virustotal.com/#/url/d04051d014f2efc629e29f160f893db8ab6b6416c7c31074173297a7e5fa4aee/detection > Bitdefender detects as malware VirusToal #2 - hxxp://download.piriform.com/ccsetup535.exe https://www.virustotal.com/#/url/d17372ea1f8205acbdf48c7d64cc2a4cce18e977790215e3a08d2a0dac059f13/detection > Bitdefender does not detect as malware. Blueliv detects as malicious, but I've never even heard of them
  9. Yes, it's weird. I have had Bitdefender block files/URLs on my PC but when I scan those same files/URLs with VirusTotal, Bitdefender reports them as clean. This is precisely why I submitted the URL to Bitdefender as a False Positive. Furthermore, this is not the first time I have submitted a False Positive to them. If it is indeed a False Positive, they will notify me with the results and promptly update their definitions. Note: I have CCleaner v5.34 installed on my PC and a separate laptop and both Bitdefender and Malwarebytes reports them as clean.
  10. You make some very good points. It is the download link that comes from this page: https://www.piriform.com/ccleaner/download/standard
  11. Hello all, I just wanted to make this very important announcement as soon as possible. Take a look at the picture below. This is the same warning I received when I tried to download CCleaner v5.33, which as everybody knows has now been confirmed infected. PLEASE NOTE: I am NOT saying CCleaner v5.35 is infected. I have no idea if it is infected or not. I am just putting this out there so the creators of CCleaner and its users can be aware of it so that everyone may stay safe and vigilant. I'm going to submit the URL to Bitdefender and when they get back to me I will update this thread.
  12. Hello, I ran CCleaner last night with 'Network Passwords' unchecked/disabled and it was the solution to my problem. Thank you very much hazelnut and APMichael for your replies.
  13. Hello, sorry for the delayed response. No, I have tried this and I never saw anything remotely related to RDC unless I didn't recognize it or overlooked it. Ah, this is a great suggestion and could very well be the problem. In fact, I'm guessing it is. I have unchecked 'Network Passwords' and will run CCleaner a little while later on and report back to this thread with an update. Thanks to the both of you.
  14. Hostname

    SSD cleaning

    Okay, so as long as I use Normal file deletion (faster), don't Wipe Free MFT Space, and don't use the Drive Wiper, I should be fine using CCleaner on my SSD? Also, what about Wipe Alternate Data Streams and/or Wipe Cluster Tips - should these be avoided as well? Is there anything else I should know about and/or avoid? Thank you very much. I just ruined a VPS and lost a lot of important data/files because I ran CCleaner with the wrong settings and I don't want it to happen again. However, at the same time I'd still like to be able to use CCleaner. Thanks again!
  15. Hello all, First and foremost, I am new to the forum/community so I would like to start off by saying "hi" to everyone. It's a pleasure to meet you all. It's nice to be a member of a community that has been built around such awesome software. Moving on, I use the Windows Remote Desktop Connection application to connect to a remote server on a daily basis. Due to the frequency of my use of this application, I allow it to save my credentials (username and password, among other things). I also use CCleaner regularly, and within the Applications tab, under the Windows category, I have disabled any cleaning of the Windows Remote Desktop application. However, for some reason, every time I run CCleaner, it clears my credentials within Remote Desktop Connection even though I do not have it set to perform this action. What's more, if I analyze what can be cleaned up on my computer before actually doing any cleaning, with the Remote Desktop box unchecked (not activated), the results of the analyzation do not detect any files that will be cleaned pertaining to RDC. On the other hand, if I do check the Remote Desktop box and analyze what can be cleaned, naturally CCleaner returns files for RDC that it will clean up if I leave the Remote Desktop option checked/activated. I have gone down many avenues trying to find a solution to what's occurring here including but not limited to reading the CCleaner Documentation, researching multiple queries/sources entered into Google, saving the log files of my results of multiple analyzations, and as soon as I signed up here at the forum, I used the Search feature/tool provided within the forum so I could search and see if anyone else has ever experienced this same problem before. I didn't find anyone or anything related to my specific problem, but what's peculiar is I did see threads/posts within this forum where people were having the opposite problem I'm having: CCleaner wasn't cleaning their RDC files when they had Remote Desktop checked/activated and it was supposed to do so. Furthermore, it obviously isn't the Remote Desktop cleaning option that is clearing my credentials. It's something else I have activated, the only problem is I have no idea what it is, could, or might be. I am running Windows 10 Home Edition. In the following image you can see the results of an analyzation that I just ran less than a minute ago. I guarantee if I proceed and clean up what CCleaner has analyzed, my RDC credentials will be cleared. So it is something in the following list that is clearing my RDC credentials. Does anyone have any idea(s) and/or suggestion(s) on what it might be that's cleaning my RDC credentials, aside from the actual Remote Desktop option itself? Any help would be greatly appreciated. Thanks in advance.
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