[[Possible Fix] v5.42 - Crash when cleaning]

Ok, I found a quick fix below, which was for Windows 10.  So the problem is happening at least on both Windows 8.1 and Windows 10.  I unchecked "Mozilla -> compact databases" and the cleaner is working fine now. 

https://forum.piriform.com/index.php?showtopic=47979

 

Hope you can release a fix soon.  Thanks again.

[[Possible Fix] v5.42 - Crash when cleaning]

On 4/25/2018 at 07:21, Stephen Piriform said:

Hey guys, I am starting this new thread and will merge all existing reports into this one so we can collate information about the issue and work on a fix. Windows 10 was tested prior to release, so this seems like something specific to the system setup. I will post updates in this post at the top of this thread.

This thread is not for any of the following reported issues, please use another existing thread for:

• Issues with Chrome Profiles after cleaning
• Issues running CCleaner on Windows Server 2008

This thread is for reporting and discussing the issue detailed below:

• On Windows 10, when running a clean, CCleaner crashes/becomes unresponsive

 

Hi.  Been using CCleaner for many years without any problem until 3-4 days ago.  If I run the cleaning scan, at about mid 95-96% progress, it stops working.  A pop up window that reads "CCleaner has stopped working.  A problem caused the program to stop working blah blah blah..." appears with a "Close Program" button.  I believe this problem started happening after a windows update around that time.  I uninstalled Ccleaner, rebooted laptop, and installed a new copy .  Problem still remains.  I'm using Windows 8.1 64-bit.  Thanks for any help in advance.