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nharrold

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  1. Thank you for your response, Andavari; my reply has been delayed due to unavoidable circumstances. I followed your suggestions; here is what I found: C:\TEMP is NOT listed in Options/Custom. There are no specific folders listed there. However, some time ago I changed the environment variable from the default, c:\documents and settings\, to c:\temp, as it was much easier for me to keep track of things in consideration of the way I have been working with Windows for so many years. Based on your suggestions, it appears that I need to change that environment variable to something similar to c:\temp but not as vulnerable to cleaners such as CC; or change the way I work; or stop using CC. Would c:\tempx do the trick? Again, thank you very much for your help. I will keep working on this until I get it resolved.
  2. I'm using Win XP Pro w/SP2 and version 1.31.325 of CCleaner. I've used CCleaner for years and really enjoy having it. However, I just don't know if my problem is related to the program or to something entirely different. Problem: Suppose I move some .avi files from my digital camera to "c:\temp\digital camera dump" on my HD. If I later in the sessions do a hot reboot, when the system comes back up those .avi files are gone from the subdirectory. A name search for the files brings up nothing. The subdirectory itself has also vanished, leaving only the c:\temp directory. (I can't recall if I ran CCleaner in the interim, or not.) However, if I shut the machine off and then do a cold boot, the subdirectory and .avi files are still there on the HD. So....do you think that CCleaner might be in any way involved in this problem, or might it be an XP problem?
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