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LJC

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  1. Hello Everyone, Per Dennis D's suggestion I have moved my initial post to a separate topic instead of replying to another thread. I have a dead/corrupted hard drive too. I upgraded from Windows 7 to Windows 10 about six months ago. Everything was running fine until three weeks ago. The hard drive on my laptop got corrupted and it was stuck on the screen before the login window. The mouse and keyboard only work in the BIOS menu once I was able to get it to boot to the BIOS. I tried several times to get the OS to get past the login in screen. I finally took it to Staples and they ran a virus and malware check and cleaned it up. I did not notice until I got home that the laptop was still in the same condition as before the tech worked on it. I used Windows 10 recovery from NEOSMART but it did not fix the problem. It did, however, tell me that it could not see my data. I took it to back to Staples to see if they could recover my data. No such luck. I had them remove the hard drive and brought everything home. I slaved the hard drive to the laptop I'm using via a USB 2.0 to SATA adapter. The hard drive was assigned a drive letter but the system said that it needed to format it to read it. I did not format the drive. The laptop I'm currently using a HP 2000 Notebook. It has an AMD E-450 APU processor, 4GB RAM and Windows 10 64-bit OS. Can I run Recuva on this machine to fix my dead/corrupted hard drive. Should I restore this laptop back to Windows 7? I'm considering purchasing the Recuva Professional. Thanks, LJC
  2. Hello, I have a dead/corrupted hard drive too. I upgraded from Windows 7 to Windows 10 about six months ago. Everything was running fine until three weeks ago. The hard drive on my laptop got corrupted and it was stuck on the screen before the login window. The mouse and keyboard only work in the BIOS menu once I was able to get it to boot to the BIOS. I tried several times to get the OS to get past the login in screen. I finally took it to Staples and they ran a virus and malware check and cleaned it up. I did not notice until I got home that the laptop was still in the same condition as before the tech worked on it. I used Windows 10 recovery from NEOSMART but it did not fix the problem. It did, however, tell me that it could not see my data. I took it to back to Staples to see if they could recover my data. No such luck. I had them remove the hard drive and brought everything home. I slaved the hard drive to the laptop I'm using via a USB 2.0 to SATA adapter. The hard drive was assigned a drive letter but the system said that it needed to format it to read it. I did not format the drive. The laptop I'm using now is a HP 2000 Notebook. It has an AMD E-450 APU processor, 4GB RAM and Windows 10 64-bit OS. Can I run Recuva on this machine to fix my dead/corrupted hard drive. Should I restore this laptop back to Windows 7? I'm considering purchasing the Recuva Professional. Thanks, LJC
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