mrw

Oh!..... Great! Hope it will fix this false warning!

Email sent to F-secure: ___________________________________________________________________ Problem description: Its the second time today that my F-secure goes through the roof. First it were som patches for a game...... Now its a program called CCleaner. http://www.ccleaner.com/download/ I were already using version 1.33 and tried to upgrade to 1.34. Its the same virus/spyware/maleware as earlier "Win32.Trojandownloader.zlob" Its not detected when its downloaded but when you tries to install it! I even tried the old version 1.33 which I allready am using and the same virus warning as with 1.34 popped up. This must be a false warning. The F-secure answer a few hours later: Hello, This isn?t a virus so therefore F-Secure can?t remove it. Probably it?s a program who wants you to buy their product instead of ours and than they tell you that you have virus though you haven?t. I send you 2 tools you can try that hopefully can remove theese kind of programs. Try to follow this guide. Enter this page and download the "f-spyaxe.zip", save it on your desktop http://www.f-secure.com/sw-desc/spyaxe.shtml Then enter this page and download the smitrem.exe file and save it on your desktop. http://forums.majorgeeks.com/showthread.php?t=78572 Then reboot your system into safe mode. You do that by pushing the F8 button during boot. Then you get a menu where you can choose safemode. When the computer has finnished starting your desktop will appear in a smaller version. When your desktop appears open the f-spyaxe.zip and doubleclick the f-spyaxe.reg. Answer yes on the question if you want to import the information into the registry. Then doubleclick on the smitrem.exe and push start. Then the files will be unpacked to a folder on your desktop called "smitrem". Enter the folder and doubleclick the "StartThis.bat"-file. Then a windows will appear were you need to push a key to continue. Follow this guide. When this is done, restart your system and the system should be cleaned. Best regards, Customer Support Engineer F-Secure Corporation http://support.f-Secure.com BE SURE. ___________________________________________________________________ My comment: So what should I now belive????......... I?ve tried these tools and looking at the logfile thats created they found zero! I belive F-secure must be wrong on this point.......or? I have tried older versions and : v1.28 = OK no virus v1.29 = OK no virus v1.30 = OK no virus v1.31 = OK no virus v1.32 = OK no virus v1.33 = VIRUS WARNING v1.34 = VIRUS WARNING hmmm I really liked this program...until now. I DO NOT NOW WHAT TO BELIVE ANYMORE. Plz comment