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About jorb

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  1. I have Windows Updates paused until 8-12-20
  2. Ran ChkDsk on drive and there was no errors.
  3. No additions to Custom Clean. The only change is, I removed check mark on "Empty Recycle Bin"
  4. No change when turning off fastboot. The problem only occurs after I Analyze and then Run Cleaner. If I don't Analyze and then Run Cleaner, computer shuts down and boots up normal.
  5. I'm not running the registry section. This only occurs when I Analyze and then Run Cleaner. In the Custom Clean section.
  6. This is what happens after running cleaner. When I'm done using the computer for the day I shut down the computer. But the computer takes about 3 - 4 minutes to shut down. When I try to boot up the computer it goes to a black screen and stays that way. I then power off the computer using the power button. After rebooting the computer it boots up normal. It took me awhile to track this problem down because I could not figure out what was causing it. Through trial and error the problem only occurred after using ccleaner. I first downloaded ccleaner onto the computer on 1-22
  7. Hello, Just install new v5.50.6911 After I Analyze, Analysis Complete says: Internet Explore - cookies -- skipped The Internet Explore cookies box is checked. Is this a bug?
  8. >This is the reply back from Zemana: Please use the following link; http://www.techspot.com/downloads/downloadnow/388/?evp=b514a76d82bb7c6b0b7e44bc83a95848&file=1 >Do you think it is safe to download Windows Installer CleanUp Utility 7.2 ? Looks like Windows Installer CleanUp Utility has been retired by Microsoft and replaced with Microsoft Fix It. https://en.wikipedia.org/wiki/Windows_Installer_CleanUp_Utility Now I'm confused. Should I use Microsoft Fix It or Windows Installer CleanUp Utility 7.2 ? Thanks,
  9. razz, I was getting Microsoft tech scam popups when I would go to the photobucket site. So I tried to get some help on answers.microsoft.com and was directed to go to this malwaretips.com page. At that page it says to download a couple of programs to see if you can find the bug and remove it. The 1st program was the free malware scanner ZAM, which didn't find anything. Well to make long story short, I flushed/cleared the DNS cache and the problem was fixed. I have been using Malwarebytes free for a long time and figured I didn't need ZAM anymore.
  10. I replied back to Zemana told them about dead link. Waiting for a reply back. Good catch!
  11. I downloaded Zemana on September 2016 its been awhile so it would be a old restore point. Thanks for the suggestions,
  12. This is the response from Zemana: (Dear User, Thank you for contacting Zemana technical support. Usually you can uninstall Zemana AntiMalware using the standard Add/Remove Software control panel if you can not for some reasons your old installation files get corrupted. Most likely that is happens if you have used any third party uninstaller or registry cleaner software.please download the Windows Installer Cleanup Utility from here and try to uninstall with it. NOTE:You must be logged on to Windows with a user account that is a computer administrator to run Windows Installer CleanUp
  13. It only gives me a uninstall and scan for hardware changes option for the ZAM Guard driver and ZAM Helper Driver in device manager. Or do you mean to reinstall the Zemana AntiMalware. I tried looking on their website for a removal/uninstall tool and could not find anything. Do you have any other ideas?
  14. I uninstalled Zemana AntiMalware using CCleaner. But I still see ZAM controller service in resource monitor. With the show hidden devices checked in device manager and under Non-Plug and Play Drivers. I also see ZAM Guard driver and ZAM Helper Driver They both say: This device is not present, is not working properly, or does not have all its drivers installed. (Code 24) There is also a empty file in program files (x86) that seems to be created every day. How do I uninstall the above remnants? Any help appreciated.
  15. I think I have this figured out. I upgraded and now it says on the lower right hand corner of the CCleaner control panel "Check for Updates" Before it said "New version click to download" When I clicked on "Check for Updates" it opens this page. On the upper left hand corner of that page now it says: "You have the latest version" I upgraded twice, once yesterday to v5.18.5607 and again today, because a new version 5.19.5633 was released today 6/21/16 Release Notes Thanks for the Help,
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