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About itguy1

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  1. Defrag in this is terrible. Yes it can take 5, 10, even 20 hours to complete. Totally useless.
  2. I've had less than stellar results with this cloud product. Numerous times over the last 8 months machines would become disconnected from it. Requiring me to reinstall the client. This happened again today - none of the 10 machines would properly list themselves as 'connected'. I've attempted a wide variety of fixes to no avail. Then, not wanting to be billed for renewal I cancelled and guess what? When you cancel it instantly closes your account, losing all remaining time! No warning at all. Who thought this nonsense up? I've had enough of this.. A product that is supposed to help me manage my 10 systems has turned into a product that requires additional management itself to even function right. As others point out, it doesn't even appear like it's being developed any longer and/or suggestions are being taken about it. I'm going to give them a chance to give me a partial refund as I have(had) 5 months left. I've been 90% dissatisfied with this offering! Let's hope they come through so I don't have to lodge a dispute with my CC. I'd at least like some of the money I wasted back.
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