JBT

Greetings, I fiddled with some default setting - not sure what I did, but I no longer have the error message when I start my laptop. Thanks for your help. It is a bit frustrating not knowing what was going on. The big test will come when I download CCleaner again. Regards JBT

Although I have security software installed, I down loaded and ran the Malware and it came up with no problems. There has to be something in the startup that triggers the false message. Also while the message stated that it had deleted the CCleaner software, I don't believe it did. as it was running and I had to uninstall the software in order to get a clean slate. I know under window 8 there was a virtual file where programs ended up for some reason. For I had a situation where I had down loaded a module for a certain software and it ran fine. However, I could never find the file when I

Thanks for the thumbnail. It confirmed that I do not have insider preview running. It shows "let's get started" or some such. Looks like I will have to keep deleting the message even though I no longer have CCleaner currently installed while try to sort this problem out.

I'm not aware of signing up to Window Insider - I'm too much of a novice for any fancy stuff. JBT

Greetings All, I'm new to this forum stuff so please be patient. I have attempted to follow the forum string on the Window 10 removing CCleaner. However, I could not find a solution to my problem which is this. I originally downloaded CCleaner about 12 months ago - without any problems. I recently upgraded to windows 10 and started to get the message "your app isn't compatible with windows insider preview" every time I started my computer. Even though the CCleaner program was supposed to be deleted by MS, on clicking the CCleaner icon it still ran. I then did the following:- a) Uninstalled