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Ted T

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Posts posted by Ted T

  1. it looks like its a windows problem.

    do you have your XP CD?

    if so, uninstall Ccleaner.

    go to start then run (windows key+R).

    type in "sfc /scannow" without the quotes.

    it will scan your system files and may ask you to insert that XP CD if it finds any issues.

    it should repair these.

    after it's done, reboot, install Ccleaner, then reboot again and give it a try :D

    let us know if that works.

     

     

    Ran the sfc/scannow, and re-installed CCleaner. It appeared to run longer, but then crashed with the following:

     

    AppName: ccleaner.exe AppVer: 1.34.0.407 ModName: kernel32.dll

    ModVer: 5.1.2600.2945 Offset: 00012a5b

     

    Ted

  2. welcome to the forums :D

    is this your first time using Ccleaner?

    also, try running it in safe mode.

    to do this, keep pressing F8 when the computer boots up :)

     

     

     

    Yes, it's the 1st time using Ccleaner.

    I tried running in safe mode, and the program crashed with the following error information:

     

    AppName: ccleaner.exe AppVer: 1.33.0.382 ModName: kernel32.dll

    ModVer: 5.1.2600.2945 Offset: 00012a5b

     

    I have also attached the file that Windows creates for a crash if anyone is interested.

     

    Ted

    c0e9_appcompat.txt

    c0e9_appcompat.txt

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