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  1. Why is Dashlane now active and not able to be removed or even turned off? This feels very insecure. Furthermore, it has replaced my existing Last Pass and I can't even add LP back! This is a serious problem. CCleaner is getting WORSE not better.
  2. @johnccleaner Thanks, have been going back and forth with Seven at Support. Nothing getting resolved so far. :(
  3. @johnccleaner Sorry... did not work. I had already had that turned off. Something seems to be broken.
  4. I love the new CCleaner Browse BUT...I can't seem to get rid of the icons on the default start page. I've looked through all the settings and seem to be missing something. This should be very easy. Attached is a screen shot of my CC browser start page. All I want is the weather and the search bar on the start page. THANKS!
  5. I have had the Custom Clean set, I also run the health check. doesn't health check utilize the settings from the custom clean?
  6. I need help fixing a bug that just started happening a few weeks ago. Whenever I run CCleaner Pro, it removes all my Thumbnails! I have turned off in CC, but it happens anyway. See image file below. This is VERY problematic because I am a photographer and have TONS of image files that I regularly need access to and all I can see are the icons for the files. No more thumbnail image. I typically have about 250mb of thumbnails when the cache gets re-populated, which takes more than a day to fully complete. I also went into the Disk Cleanup function of Win 10 and made sure that the Thumbnails clearing was turned off there too. (Note that image shows 11MB but that is after I waited a few minutes to check and it had started to re-populate). PLEASE... this is killing my work flow. This never happened before. Assistance will be greatly appreciated. Thanks.
  7. @Willy2 THANK YOU. Here are screenshots of my CC settings. As you will see, there are no "Teams" box options. As you mentioned, I'll have to do a 1-by-1 test and see what triggers the issue.
  8. Thanks folks. Here's what I'm running... Microsoft® Outlook® for Microsoft 365 MSO (16.0.14131.20296) 64-bit Microsoft Teams Version 1.4.00.16575 (64-bit). It was last updated on 7/14/2021 on a Win 10 Pro v 20H2 OS Build 19042.1110 CCleaner = v5.82.8950 (64bit) Yes, this would happen sporadically with prior CC versions Yes - I did run the Reg Cleaner and I did have all the boxes checked Teams - Yes, I can re-install Teams and the icon re-appears. After I run CC, it goes away. CC - I don't see a "Teams" box anywhere.
  9. I use both MS Outlook and Teams. Outlook has a "Teams Meeting" icon that allows me to create a meeting in Teams, from within Outlook. HOWEVER...after I run CCleaner on my Win 10 laptop, that icon disappears. What file could CC be removing that would kill this icon / function? Below is a screen-shot of an Outlook meeting scheduling screen. There SHOULD be an icon just to the left of the "Meeting Notes" that says "Schedule a Teams Mtg".
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