Heather Holbrook

Me too !

Eureka ! That did the trick ! I hope no one else has that silly problem on an otherwise great product. Again, many thanks for your help. Grateful Regards, Heather.

I have contacted support via email. May I assume they will take some time to reply ? Meanwhile, do you suggest I keep going until all are ticked (I have no option, each time I click OK, I get another tick, can't get rid of it). After all are ticked there will be a Default option ? Apologies for being pesty

How do I get Direct Support please ?

Hi, no, I can't right click on anything, I keep getting a 'ting'. I have a Warning window up after each click, when I tick OK, I get another tick in the next box !

Hi there, I have CCleaner Pro. I had the panel opened at the 'Cleaner' section and went down to 'Adavanced'. I Clicked on the blue info button, but instead of info, it kept ticking the options in the lower greyed out part of the rows. I don't understand them so better left alone, I didn't realise they would tick/check. My main problem is, now I can't untick them, each time I try, another tick applies. There is no cancel option either. I can't get the Cleaner Window to close. The ticks are on , Windows event logs, Old prefetch Data, Menu order Cache, Tray Notifications Cache and so on. At present I have CCleaner minimised in the tray waiting for some kind person to give me an answer please. Regards.