worroourkid

Hi, I have checked my junk email folder and there is no message from Piriform there. However, I have recently changed my email address and it MAY be different from the one I was using when I purchased CCleaner Pro. As I stored all my registration code details I assumed it would simply be a matter of re-entering the key to re-register the product. If the fault is mine, then please accept my apologies. Can you please explain how I go about updating my information, (my new email address etc) and re-registering CCleaner Pro with my stored key code?

Yes, as you say I did purchase the CCleaner Pro, and expected better than this from Piriform...... no response, no acknowledgement of my issue, in fact, no bloody "support" at all......... Absolutely disgusted!!

Hi, I have just re-installed OS X (10.8.5) on my MacBook and have also re-installed CCleaner Pro. Now, despite re-entering my registration details correctly, EVERY TIME I launch CCleaner, the "registration window" appears and it asks for my registration details again. I have definitely entered my details correctly, but every time I launch CCleaner it continues to display the registration window!! However, If I click "cancel", CCleaner opens and functions normally, although it displays my copy as being "unregistered", despite it being a bona fide copy, purchased from Piriform online. Can anyone help please?