[Windows 10, Microsoft Edge Cache Database - please make it stop!]

I wrote in the forum where I found my problem discussed. Pardon me that upon my first post I did not know that writing in the USER forum ist verboten. Though I complained, I did so courteously. Now you, as Moderator, have responded to me with condescension and sarcasm. I suppose you've shown me my place, O High Holy One. You may now use your magical powers to ban me, but that won't be necessary, as I do not continue to go where I'm not welcomed.

 

Good day, sir or madam.

 

You are writing on the USER forum. The developers only reply to bug reports which need more information. As you've filed a support ticket, I'm sure they are aware and desperately trying to find a way for edge to be cleaned. I'm also sure you realize, that "a beta copy" of windows 10 was a work in progress (especially Edge) and while, yes, they obviously had a copy and were working with it to ready ccleaner, that doesn't preclude bugs from cropping up, especially as this case is to do with WINDOWS locking the files which need cleaning when in use. Often, as stated above, this is caused by programs other than edge being open while cleaning occurs. Also you have a Pro license, this entitles you to 1 year Priorty developer Support, direct contact with the developers. [Opinion]However it does not mean they can magically make this issue fixed just because you, and others, snap your fingers. My guess is edge cleaning may be much harder to figure out than ie (single files easily removed) or firefox/chrome (database files, like edge, but not heavily integrated into the operating system or dozens of software products). Patience is always a good idea for cleaners when a new operating system is introduced. I'd wager (though have zero inside information) that Piriform development staff is even working with Microsoft on this. [/opinion] [Conspiracy-Theory] Based on moves by Google, the age of cleaning a browser by third party software may be on the way out[/Conspiracy-Theory]

[Windows 10, Microsoft Edge Cache Database - please make it stop!]

I'm sure that in the scheme of things, the loss of a single paying customer is of no concern to Piriform. That is disappointing. I doubt that you would refund my money for a product that doesn't work. I've opened a ticket and I've posted here. There is nothing more I can do. I feel duped. The joke is on me, I reckon.

 

The most irritating thing is that I recommended you to friends. They are as unhappy with me as I am with you.

 

If you have no intention of addressing this issue, so be it. You could at least have the courtesy of telling me so.

[Windows 10, Microsoft Edge Cache Database - please make it stop!]

Please add me to the list of those who bought CCleaner (not free edition) and would like to have Windows Edge not skipped.

 

I'm a little bit miffed about it. Didn't Piriform have a beta copy of Windows 10, knowing that its arrival icon has been on people's computer for months?

 

Your policy may be to release monthly, but if so, then you should allow people to wait a month before we pay.

 

Thank you for you attention to this matter.