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nukecad

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Everything posted by nukecad

  1. You should type your question directly so everyone can see it, and not attach it as a document, people will not open an unknown attachment. I have done if for you. You should also use Google Translate or similar to put your question in English. Dovresti digitare direttamente la tua domanda in modo che tutti possano vederla e non allegarla come documento, le persone non apriranno un allegato sconosciuto. Ho fatto se per te. Dovresti anche usare Google Translate o simili per porre la tua domanda in inglese. See this for how to register CCleaner and what to do if you are having trouble: Vedi questo per come registrare CCleaner e cosa fare in caso di problemi: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional#where-do-i-enter-my-license-key-ccleaner-for-windows--0-7
  2. Yes it is badly worded, it doesn't actually open the User Interface window when you start the computer, instead it runs a clean in the background. It's always been like that it hasn't changed recently. (Except from that poor wording). The setting runs a clean in the background when you start your computer and then the background task closes itself when the clean is finished, it doesn't open the CCleaner interface. It does put a flashing icon in the System Tray while it's working - but it's only there for seconds while it cleans so you could miss it. (Or it might be in the 'overflow box' (the up-arrow) and so not displayed in the Tray itself. I think that for what you want the best way is to 'Pin' CCleaner to the Taskbar, then you can open it with just one click whenever you want to. I keep it pinned there for easy use. PS. Setting Options>Updates>'Keep CCleaner updated Automatically' or turning on Smart Cleaning will put an icon in the System Tray if you want one there. (But it takes two clicks to open CCleaner from those icons).
  3. You have a corrupted recycle bin. It's not uncommon and seems to be getting more common for some reason. Luckilly it's easy to fix:
  4. Sorry to hear that it's not turning out to be simple. Always easier if you can sort it out at the keyboard rather than opening the case. There are many hardware reason why discs can suddenly go unrecognised so it's just a question of checking things one by one, starting with the disc(s) itself(themselves) of course. The fact that some discs are still being seen does tend to point to a hardware fault somewhere, hopefully something as easy as changing the CMOS battery or a loose connection to the unrecognised disc(s) that can just be reseated. Which order you try/check things in is going to be a question of how easy/hard they are to get to in your particular computer. You'll find plenty of other advice of things to try if you search online for 'disc suddenly not recognised' or similar wording.
  5. Big Sur is both v10.16 and v11.#, which one you see depends on where and how you look. It's for legacy/compatibility reasons, see this for a fuller explanation: https://community.ccleaner.com/topic/60444-need-help-understanding-top-right-corner/?tab=comments#comment-328971 For registering CCleaner if you already have a license key then go to Options>About and click on 'Upgrade to Pro'. Enter your licence key and click on 'Register'. See this article for more info or if you are having problems: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional (PS. I've removed the duplicate post from CCleaner Help and just left this one in the Mac section).
  6. Just to be double sure here - Did you run the new Driver Updater in CCleaner? (That may have changed the driver for those discs). If not then: Have you Restarted the computer? Not shutdown/boot but Restart. (With Win 10 Restart resets the computer more thoroughly than a Shutdown/Boot does). As it's four drives that went missing, and not just one, that would seem to rule out a faulty drive or drive connection and point to the computer software or hardware. Open Device Manager right-click on 'Disk Drives' and Scan for Hardware Changes to see if that will pick up the 'missing' discs. Does Disc Management see the drives or are they also missing there? If DM can see them but Windows can't then try changing the drive letters. I'd also run a couple of different Virus/Malware scans just to be sure that it isn't that. Then I'm afraid it's down to checking the computer software and hardware for possible faults. Just to be sure that it's not one faulty drive messing up recognition of the others you could try physically disconnecting them and adding them back one at a time. (You could also try each one on another computer or in an external caddy). As said there can be many reasons for discs becoming unrecognised, here's an idea of what to try: Carry out any virus checks to see if its computer virus, spyware etc issue, Check your system log events for any possible update that may have incorrectly been applied or got stuck trying to be applied, Replace the CMOS battery, (you should do that every 3 to 6 years), Carry out basic checks to make sure you have good power supply and the cables are firmly connected, Carry out checks of ram, cables and connections inside the computer.
  7. nukecad

    Windows 11 ?

    It does seem stupid and as I said above I'll not be at all surprised if that requirement isn't dropped. Although this blog indicates that they don't intend to do that and see TPM2 as an integral part of Win 11: https://www.microsoft.com/security/blog/2021/06/25/windows-11-enables-security-by-design-from-the-chip-to-the-cloud/?ranMID=24542&ranEAID=kXQk6*ivFEQ&ranSiteID=kXQk6.ivFEQ-F1FQJkmHGPq_8kgszNG02g&epi=kXQk6.ivFEQ-F1FQJkmHGPq_8kgszNG02g&irgwc=1&OCID=AID2000142_aff_7593_1243925&tduid=(ir__dcfg633qkwkfqijhowf2dxsd0e2xuqr6etliv1le00)(7593)(1243925)(kXQk6.ivFEQ-F1FQJkmHGPq_8kgszNG02g)()&irclickid=_dcfg633qkwkfqijhowf2dxsd0e2xuqr6etliv1le00
  8. nukecad

    Windows 11 ?

    Here's a set of results from that new tool. This is from an Asus X551MA laptop, currently running Win 10 21H1 quite happily. You can see that it's given a caution on the Celeron N2840 CPU. Not sure why that is but may be because the processor itself is compatible but doesn't have Intel TPP (Intels on-chip TPM)? Or maybe because it's not on the Microsoft compatiblity list but the specs say it should be? There's a fail on DirectX/WDDM2. And there is no TPM, or it's not enabled. (There isn't one I've already checked). At least it gives a better idea of what you need to be looking at than Microsofts effort does.
  9. nukecad

    Windows 11 ?

    There is now an open source tool on github that does a better job of telling you just why your computer is not compatible with Win 11, and which bits are/are not compatible with the requirements. https://www.bleepingcomputer.com/news/microsoft/whynotwin11-is-a-better-replacement-for-windows-11s-pc-health-check/ Note that the tool is still in development (v2.2.2 was released 4 hours ago) and Windows Smart Screen may block it as an unrecognised application. If you still want to try it (at your own risk) then in the Smart Screen warning click on 'More info' and you'll get the option to run it anyway. Edit- That Smart Screen warning seems to have been fixed with v2.2.2.
  10. Did you only run Health Check? (Not Registry Cleaner or the new Driver Updater). I doubt that Health Check did anything, especially if the drives were still showing until you shutdown. Drives do occasionally go 'missing' from Windows for various reasons, and when they do you usually notice it on reboot. A Windows update (especially if it was updating in the background when you shut down), a faulty connection, the CMOS battery needing replacement, a fault on the drive itself, a failing power supply, a failing motherboard, all those and and more could all cause a drive(s) to go 'missing'. Would I be right in thinking that the now unrecognised drives were external, maybe connected by USB? If so try unplugging and replugging them and then Restart (not shutdown) the computer. You can also try going into Disk Management, click “Action” on the toolbar and then select “Rescan disks” to tell the system to perform a re-identification for all connected disks. PS. How many drives were there? and which OS version are you running?
  11. nukecad

    Windows 11 ?

    Now it's saying that my processor isn't supported, no more details than that. (But says nothing about the lack of a TPM chip). Of course the processor is a grey area too, apparently Win 11 will run happily on CPU's that aren't on the 'official' list but you'll still get that not-supported message from the tool. It's the usual MS dogs dinner, makes you wonder if they've just bought out a chip manufacturer (or done a deal with them).
  12. nukecad

    Windows 11 ?

    There has usually been a install with a local account option in Win 8.# and 10 - but they do like to hide it from non-techie users. When I first installed Win 10 1503 I fell for it. (PS. It takes 6 months for MS to delete an account after you ask them to).
  13. nukecad

    Windows 11 ?

    TBH I expect that Micosoft will drop that requirement once they see the stir it is causing. Lets face it TPM is not exactly needed it's more of an extra. As the number of computers that don't have one installed testifies.
  14. nukecad

    Windows 11 ?

    As that Bleeping article alludes, many MB's are designed to take one but the manufacturers penny pinch by not fitting one. Whether any particular MB has been designed so that you can retrofit a TPM may be a bigger problem for laptops than for desktops. Oh well we've got four years to save up before Win 10 becomes EoL, and then probably another 4 or 5 years at least until apps stop supporting it. Microsoft do seem to be shooting themselves in the foot again with these new hardware requirements.
  15. nukecad

    Windows 11 ?

    I've just checked and the MS app says this laptop is not compatible for Win 11. Checking tpm.msc and the UEFI there is no TPM showing, so now I'll have to find out what this motherboard is and if It has a 'slot' for one.
  16. nukecad

    Windows 11 ?

    Well as you have probably seen it's now official and Windows 11 will be released to market later this year. The good news is that it's a free update to Windows 10, maybe less welcome is that there are new minimum system requirements. A kicker is that as the requirements currently stand Win 11 will require a 'Trusted Platform Module (TPM)' chip. Newer computers may/should already have one but expect TPM chips to be a hot topic in the coming months. It's possible that MS may drop that particular requirement. Another annoying requirement for those who prefer not to have a Microsoft Account is that you will need one for the initial setup of Win 11 Home. (Presumably you can switch back to a local account afterwards?). You can see the new requirements here: https://www.microsoft.com/en-gb/windows/windows-11-specifications#primaryR2 and there's an app to download to check your computer for compatibility: https://www.microsoft.com/en-us/windows/windows-11#pchealthcheck (mmm, PCHealthCheck - now why does that sound familiar?). Stupidly if that compatibility checker says that you machine is not compatible with Win 11 it gives no indication of why that is and what you need to do to make it compatible. The compatibility checking app may say your computer is not compatible simply because an installed TPM chip has not been turned on in the BIOS/UEFI Turning on an already installed TPM chip should make it compatible. https://www.howtogeek.com/287737/how-to-check-if-your-computer-has-a-trusted-platform-module-tpm-chip/ You may be able to install a TPM chip if you don't already have one. (Or get someone to install it for you, computer repair shops are probably already rubbing their hands). Windows 10 will still be getting updates if you can't move to Win 11, Win 10 is expected to be End of Life in October 2025.
  17. Hi @OldMike65 This has in fact been reported before and it is easly reproducible. We are assured that it is on the list of small things to be looked at, however although it is strange behaviour I don't think that it's very high on the list. The thinking has to be that if you have clicked on 'Check for updates' and been told that you are up to date then why would you click on 'Check for updates' another 2 times or more?
  18. The 64-bit VLC update for Windows (v3.0.16) is now available from the official VLC website or by clicking 'Check for updates' in VLC itself.
  19. Of course with his previous antics you have to wonder a bit if this might not turn out to be a 'fake death' story. He wouldn't be the first to fake death and go into hiding to try and avoid legal problems, and a few million euros in a couple of prison guards pockets .......
  20. John McAfee's lawyer has announced that he has hung himself in a Spanish prison after the Spanish high court authorised his extradition to the United States on tax evasion charges: https://www.reuters.com/legal/government/john-mcafee-found-dead-prison-after-spanish-court-allows-extradition-2021-06-23/ Say what you like he's had a colourful life. (Wonder if they'll make a film?).
  21. Contact support by email to make your request: support@ccleaner.com
  22. Thanks @Dave CCleaner I fully accept your correction about the 'bouncing arrow' when downloading CCleaner, and have edited the post accordingly. I was going from the following which I have observed in the past (I've now tested it some more): In Firefox if you are late in clicking on the arrow tag, or click where it has just bounced from, then you actually click the Browser banner and get taken to the page to download the browser. (You don't actually have to click the blue 'Download Free' button in that banner, it's a graphic and not an actual button and clicking anywhere on the banner will take you to the browser dowload page - maybe that could be changed to an actual button). The unobservant may then think they are still downloading CCleaner and so click the green 'Free Download' button for the browser as well. Admittedly though that still shouldn't install the browser, just download the installer. Can I aslo point out that that arrow can have another glitch in Firefox; if the menubar has had other add-on icons loaded. As you can see here, on my Firefox it's pointing to Malwarebytes Browser Guard rather than the download icon. (If I didn't have the Browser Guard add-on it would be pointing at AdBlock).
  23. I had similar with Irfanview last December - On further investigation Windows showed that I had both 32-bit and 64-bit versions installed, but at different versions. I simply uninstalled the 32-bit version and that solved it, because the 32-bit Irfan view is no longer installed CCleaner doesn't try to update it. https://community.ccleaner.com/topic/59752-ccleaner-health-check-reports-wrong-irfanview-version/?tab=comments#comment-325892
  24. nukecad

    Links

    Could you give more details? Eg. When you say "follow" that usuallly means follow another users posted content - is that on a specific website or with specific software?
  25. That was timely, I was just doing some testing and uninstalled/reinstalled CCleaner. I realise that you say you hadn't installed again yourself, but this may help show others how it could happen. This is the offer screen that I was refering to above. You can see that if the graphic was missing (as it is in my screenshot above) and you just clicked 'Accept' without seeing what you were Accepting then you would get the browser, and it would set itself as default because you couldn't see that little tickbox to untick it.
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