Jump to content

nukecad

Moderators
  • Posts

    7,649
  • Joined

  • Last visited

Everything posted by nukecad

  1. Just to be sure here - you are only using Custom Clean? The default screen set during installation is Health Check and not Custom Clean. Health Check uses it's own rules which you can't change, changing any settings for Custom Clean will not change what Health Check does. If you want Custom Clean as the default then go to Options > Settings and change 'CCleaner home screen' to Custom Clean. For cleaning of Office documents look at the Custom Clean Applications tab and in the 'Applications' section make sure that you have your version of Office unticked (or all Office versions unticked) so that it is left alone by Custom Clean. (Health Check will still clean it if you run Health Check). The printer issue may be something else, it may be Windows itself. I haven't heard of CCleaner causing printer problems before, unless possibly if you've used the Reg Cleaner which is why Nergal asked. It is now also possible that if you have used CCleaners Driver Updater that it might have changed the printer driver, but you haven't mentioned using that. It may not be CCleaner at all - Microsoft have been having numerous issues with updates breaking printer functionality for a year or two now. Everytime there is a Windows Update some people find that their printers stop working. Windows 11 is no exception to this and there are currently at least 3 known different ongoing printer problems with Win 11. https://www.techradar.com/uk/news/windows-11-joins-windows-10-in-breaking-printers
  2. lol - I'm not working because of health issues so if I'm awake (which can be variable) then like to be doing something.
  3. A quick check at Evernote says that it's now at version 10.24.3 Released on 26th Oct - so just 7 days ago. https://help.evernote.com/hc/en-us/articles/360058361833-Evernote-release-notes
  4. Is your evernote actually at the latest version? Quite often an app itself will say that it is up to date when in fact there is a later version that is being rationed out (throttled) by the company. As an example Windows 11 is released but not everyone who could update is being offered it, it's being rationed, but if you know where to go you can 'jump the queue'. Sometimes 3rd party software updaters know an update is 'live' before the new versions are publicly announced as being available.
  5. The easiest way is to use Custom Clean instead of Health Check. Custom Clean does not do sofware updating. (There is a seperate tool for that under Tools). To set Custom Clean as the default you are shown: Options>Settings>Ccleaner home screen>Custom Clean. Health Check Pro will check for software updates each time you run it, and will then try to update any it finds. (You can prevent it from applying an update but have to do that every time you run HC). PS. If you run HC while offline then it can't connect to the update server.
  6. Good to hear it worked for you. PS. With Windows 10 (and I assume now with Windows 11) an occasional 'Restart' is always a good idea. Especially if something is not behaving as expected. Without getting technical, a 'Restart' clears/resets the Windows 10 operating system variables more thoroughly than a 'Shutdown-reboot' does.
  7. It is very odd that you say you are not even getting the automated reply. If your emails are being received at support then an automated reply will be sent out to say that it's been received. The reply is automatically sent back to the originating email address. If you are not getting even an automated reply then it suggests that your emailed requests are not getting through to support at all. If they were then as well as the automatic reply someone human would also answer them later. (and the staff above would have been able to find them when they looked). Have you tried using the 'Submit a request' form that johnccleaner linked above rather than sending emails? https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507
  8. I'd download a new installer (just in case there was something wrong with the last install) and then try reinstalling again, without uninstalling first. Use the 'Slim' installer from here (3rd one down): https://www.ccleaner.com/ccleaner/builds It installs exactly the same CCleaner as the Standard installer, but does the install slightly differently. Come back and let us know if that solves the problem.
  9. I see, it's the fact that the folder doesn't exist and is being created that is bothering you. It's happening because you have Windows 11, I'll see if I can explain why it's happening. As said many applications, including CCleaner, use the old Internet Explorer storage locations to put temporary files in, the IE temporary locations were always there so it was and still is convinent and tidy. If for some reason those locations don't exist then they will be created to put the apps temporary files in. Many apps do this, it's so they can use common, convinent, existing locations to put their temporary files in. It's a standard practice that has grown up over the years. Doing it that way also makes it easier when you want to clean up those temporary files, you don't have to go searching for them because they are all in the same place - IE's temporary storage. The alternative would be for each app to have it's own temporary folder(s), so you'd have 100's of temporary files/folders in different places rather than them all being in one place. Those temporary folders were always there in whatever version of Windows - but they are suddenly no longer there as standard in Windows 11 Because IE browser is not built into Windows 11 you wouldn't have any IE folders as standard on a new Windows 11 install. But again, it is not just IE browser that uses those temporary storage locations, other apps make use of them and if they are not there will create them to use. If CCleaner hadn't created them then some other app you use probably would have done sooner or later. (and with another app than CCleaner you probably wouldn't have noticed, at least not for a long time). Eventually this may change and the other apps will start putting their temporary files elsewhere in another common location, but for now it is IE as it has been for years. What any other common location will be will probably evolve without any formal decision; Apps may simply start using Edge Chromiums' temporary storage spaces instead. (Or may just continue using/creating the old IE temporary locations as needed). TBH I wouldn't expect this situation to change with any hurry, when all is said and done app developers are used to putting their temporary files in certain common locations for the sake of being tidy, does it really matter what those locations are called as long as everyone knows what they are and is using them?
  10. You seem to be misunderstanding the situation with Edge (and the different situation with IE's temporary storage spaces). That first sentence seems to be confusing Edge Chromium with Google Chrome. It isn't a case of 'Edge instead of Chromium' - Edge itself is now Chromium based. Microsoft Edge (Old Edge) has been automatically removed from (most) Windows 10 and replaced by Edge Chromium. It's been happening automatically since last April. (For a while Windows 10 users had both 'Old Edge' and 'Edge Chromium' on their machines). IE is still on Windows 10 machines as well as Edge Chromium, but Edge Chromium is now the Standard Windows browser. IE's storage spaces and the need to clean them will not be going away anytime soon, as said above other applications use them as a convinient place to put temporary files. So even if you no longer have IE browser on your machine, the storage spaces it used to use are still being used by other things and so still need to be cleaned. (CCleaner may eventually change the name of that section and call it something else instead of 'Interner Explorer', but it will still be the same temporary spaces being cleaned). If you look at the latest CCleaner versions they include cleaning for all 3 of those Microsoft products. Older CCleaner versions such as your v5.62 only have cleaning of Microsoft Edge and not Edge Chromium as well. They do not even have a section for Edge Chromium because it didn't exist at that time; so they will not clean it's temporary storage spaces. (Even older CCleaner versions don't have or clean Microsoft Edge either, because that didn't exist at the time). Which is basically the whole point - If you are using an older CCleaner version then you are missing things, (some things are not as easily seen as those 3), and so you are not cleaning everything that the latest version does.
  11. Remember to consider though that if an entry is in CCleaner then it will not be duplicated in the community winapp2.ini Which still means that changes to browsers and to Windows itself will not be covered, and so will not be cleaned. Unless you create your own .ini entries to cover them, and not everyone is capable of doing that. (or even of knowing what has changed so what new needs to be covered).
  12. This is known, see the link in my signature below this post. Many applications use IEs temporary file storage locations rather than creating their own temporary storage - it's always been a convient place to put temporary files. (Why reinvent the wheel). So yes, CCleaner puts a couple of files in the IE temporary location that then get cleaned when you run it. As they get cleared almost straight after being created then I don't think anyone sees it as any kind of problem
  13. See here, it's in English: Siehe hier, es ist auf Englisch:
  14. Is this happening when you are trying to register a licence? If so then it may be a case of just trying again later. There does seem to be an ongoing issue with the licencing registration servers, the Piriform staff are aware of it. You can contact customer support using the 'Contact Us' button at the bottom of this page: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional#where-do-i-enter-my-license-key-ccleaner-for-windows--0-7 Or by sending an email to: support@ccleaner.com
  15. v5.62 is over two years old - It will not be cleaning your 21H2 properly. What Windows stores and where it stores it has changed in those 2 years. It will not be cleaning your browsers properly, browsers have changed a lot internally in the past 2 years. In particular where/how they store cookies has changed, how caches are stored has changed, even the names of cookies, caches, etc. have been changed. Microsoft Edge browser has been replaced by Edge Chromium, 'Old' Edge should have been automatically removed, CCleaner v5.62 doesn't even have a cleaning section for Edge Chromium so won't be cleaning it, and there may still be Edge Chromium files to clean on your machine even if you never use it as a browser. PS. 21H2 has not been released to market yet, that will happen in November (probably next Patch Tuesday) - So I assume that you are running an Insider version. Your choice if you want to use an out-of-date CCleaner of course, but I'm just warning you that v5.62 is not cleaning your system properly. Most of your other points have simple answers, I hope these may help you: If you don't want to use Driver Updater then simply ignore it. (I've never used it, and I know others ignore it too). Just because a tool is there you don't have to use it. The same with Registry Cleaner, although TBH you shouldn't be using that as a regular tool anyway - it's for trying to fix problems and should only be used in certain special cases. See this post from Dave CCleaner:https://community.ccleaner.com/topic/59952-i-get-a-registry-error-on-ccleaner-on-windows-10-i-have-scanned-5-times/?tab=comments#comment-326804 Wipe Free Space in Custom Clean is again something that is not for regular use, you should leave it unticked or it will slow cleans down. What it does is wipe over any traces of deleted files so that they can't be recovered. It's only realy needed if you are giving the computer or drive to someone else, so that they have no chance of recovering your deleted files. Using it does not clean junk or speed up your computer in any way at all. However, CCleaner's Wipe Free Space does not compress your Windows files or folders. Something else is doing that, the most likely is that Windows itself has been set to compress the drive: As for the general design/look of the CCleaner User Interface, I'm afraid that like any other application it's going to change from time to time. Although they will listen to user feedback in the end it's the application owners/developers choice as to how it looks.
  16. We don't recommend running older CCleaner versions, - because Windows, Browsers, and other apps, are constantly changing so CCleaner is constantly changing and old versions may/will not clean them properly. Which is why older versions are not retained on the download pages. The one exception to that is if you are still running Windows XP or Windows Vista, in which case they cannot run the latest CCleaner versions and so the last CCleaner version to work with those versions of Windows is still available as a 'Sunset' version on the builds page - But that is for those old Windows versions and it will not clean Windows 10 properly (or Windows 7, 8, 8.1, or 11)
  17. It's not something to worry about, it's just the way that computers work. You will always see some 'Trackers' (actually cookies and browsing history) and some 'Junk' to remove, For a more detailed explanation of what 'trackers' are and why some of them, and some other fies, always come back after cleaning - and how you can prevent some of it - see this:
  18. Google translate (as translated): "u am also having the same problem. Good night, I am not able to recover my files that were on my 1 terabyte hard drive. ADATA brand model HD710MP 1T. Accidentally running the "Windows 11 installer" tool, I left my 1TB hard drive selected and run the program. My HD was bootable with Windowns 11 and all the files that were on that HD are gone. I tried to recover by buying recuva's professional license but it finds some files, totaling 128mb of consumption, and I had a consumption of almost 700 GB on this HD. I went through the recovery process which took 56 hours and yet he couldn't find my files. I would like to know if the RECOVA program will be able to recover this total of data."
  19. It's not something to worry about. You will always see some 'Trackers' (actually cookies and browsing history) to remove, it's just the way that computers work. If you keep getting a lot that come back even when you haven't been browsing much then you probably have your browser synced and the syncing is putting them back. For a more detailed explanation of what 'trackers' are and why some of them, and some other fies, always come back after cleaning - and how you can prevent some of it - see this:
  20. I was meaning 'Method 3' there - that would/should work but it's a temporary fix, so it shouldn't realy be used as a long term solution. The others should be worth a try. (Pity about no backup or restore point, those might have been able to help).
  21. It will not be any problem. I assume that you are meaning because the merged partition will then span two different physical locations on the HDD? I also assume that you are talking about 'Consolidation', ie. getting all the files into the least number of clusters possible. (To make the free disc space contiguous) Rather than 'Defragmentation', ie. getting each file into one set of contiguous clusters. (So that they load slightly faster). Most defragmenters do a mixture of both. Some like Defraggler do both as default, but can be told to do either one or the other. TBH with todays bigger drives consolidation isn't realy needed like it used to be when we all had smaller drives. There is a longer explanation of all that here: In the case of a split physical location like you envisage then Defraggler will simply: If Consolidating - split (fragment) a file if needed to fill up the first physical location as much as it can then put the rest of that file on the second physical location. (Although note that some files cannot be moved which is why you will hardly ever (almost never) see all the files in a block at the start of the disk with no empty 'holes'). If file Defragnenting - Not a problem because that can leave empty clusters anyway. If run as standard and so doing both, whichever of 1 or 2 applies. (eg. it might fill location 1 as much as it can but leave an empty bit). But all of that will happen automatically and you don't need to worry about it.
  22. You really let all those log into your HOME computer? Guests maybe, but you should know if you trust your guests or not. If you have a system where employees/contractors can login then you should not be using CCleaner home editions (It's against the licence to start with). There are Business/Endpoint/Cloud editions for that. I'm sorry but you seem to be trying to find/make an issue where one doesn't exist. As said before many applications allow you to skip the UAC, Microsoft included that option in the UAC system, nobody sees it as any problem. If you can actually find, and demonstrate, a way in which skipping UAC for a particular app (not disabling UAC altogether) could be used to 'attack' a PC then Microsoft would like to hear from you. They will even pay you for it: https://www.microsoft.com/en-us/msrc/bounty
  23. Which again points to the fact that it is something related to Chrome that has been 'broken'. If it was something in Windows then it would affect Firefox too. Have you tried the fixes for Chrome SSL errors in that latest link? Other options: Did you make a backup when the registry cleaner asked you to? Do you have a system restore point from before you ran the Registry Cleaner?
  24. I note that above you mentioned using a VPN. Do you still have the issue if you don't use the VPN? Here are some more things to try (including simply telling Chrome to ignore SSL errors, not very secure but ...) https://techcult.com/fix-ssl-certificate-error-google-chrome/
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.